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Just part-exchanged my Yaris for a Honda Jazz, Dealt with Martin, excellent service, friendly and trustworthy. Pleasure to do business with, transaction was smooth and quick. Recommended!
We purchased this car for our son and are very happy with the car and service we received. The salesman was not pushy at all and openly answered our many questions. We recommend Pinewood Autos and would purchase another car from them in the future. A very nice team of people :)
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Have just driven away a very happy girlie in my VW Caddy from Pinewood autos, I've been after one for ages but couldn't find one with the right spec. I found this one on there web site and decided to drive over. Was greeted on arrival by the lovely Keith, the owner (who's a bit of a hunk) and was shown around the car which was beautifully maintained and very clean. Went for a test drive and after previously only owning small cars was surprised by how smooth the drive was. Keith then handed me over to Martin (dreamy eyes) for the financial bit. Managed to negotiate a good price, I'm over the moon with my purchase and will be back as they are keeping an eye out for a decent first car for my daughter.
A pleasant experience with Pinewood Autos. Overall I would say that they are nice people and more importantly I found the car i had been looking for at a fair price.
Pinewood Autos are dishonest. Do not buy a car from this garage as i did and ended up 1000's of pounds out of pocket as they sold me a car that was not roadworthy and refused to resolve my complaint by ignoring me.
BUYER BEWARE of Pinewood Autos. Backed by invisible CHANDIRAMS and fronted by Martin.They will encourage you to travel many miles in search of a good deal to be let down at the end. In my experience after a 3 hour train journey i found the V5 had destroyed by accident! SUSPICIOUS Crack in the windscreen which the had not noticed! Vehicle had not been washed they did not have enough time. Final insult after putting £50 worth of fuel into the vehicle Martin reneges on a pre arranged credit card deal. Take your money else where there are much better dealers around. They have offered to take the vehicle back and am now waiting for their offer.
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Kate Chand from Pinewood Autos Ltd in response to David Morgan
Before I respond to Mr Morgan’s complaints I would like to comment on his previous actions. His comments have already been taken down from other review sites. This is due to him being personally abusive to me and my staff. He has made misogynistic comments towards me and stalked me online. Mr Morgan did you like looking at pictures of me and my teenage daughters? I have addressed your complaints many times now and I do not think you are listening. Is it because I am female? Lets try again. The V5 is sorted and with the DVLA, you will receive the new documents shortly. We are just passing our costs on when we charge 2.5% for the use of a credit card, this is standard. The car came in late Friday and you picked it up Sunday morning. Saturday is our busiest day so no it wasn’t freshly cleaned but, it was not that dirty. The only real fault you can find on a car that is eight years old and done over 97000 miles is that it has a small crack on the edge of the windscreen. Mr Morgan you were prepared to travel three hours by train to buy this car as it was the right car at the right price. I think that it is time to either accept that you have indeed bought a lovely car or return it to us, as I have previously suggested.
Dont buy from Pinewood Autos, different prices varying by 100s of of pounds on varying sites, also Martin the so called salesman is a compulsive liar who thinks people are stupid with the lies he tells. In Pinewood motors needs to be shut down.
Pinewood Autos were low on technical knowledge. They use nick names and very much rude. The sales was conducted after 7 pm which something they use against The buyer to agree to the sale with major defects in the vehicle such as torn arm rest plus deep cut in another arm rest. Very bad service whether after or before sale. Luckily the car was taken on finance and managed to complete health check. The owner will never respond to any communication until resolved by the finance.
Cowboys, dishonest, rip off, AVOID!! Billy & his other assistant sold us a faulty car. When we contacted Billy about it he said the fault was not covered by the warranty. After speaking with trading standards they advised us the garage legally are required to replace, repair or refund the car. When we informed Billy of this he became immediately avaisive and rude and told us the 'manager' had to deal with it. However Billy said "he didn't know" who the manager was and could not give us their details. We have since discovered Billy Grace is the manager & owner. We have a young baby and live 50 miles away - without getting solicitors involved there's nothing we can do. They are extremely hostile when we speak to them and liars! If I could give 0 stars I would. AVOID AVOID AVOID AVOID!!!!!!
Pinewood Autos from Pinewood Autos Ltd in response to Felicity
Hi Felicity, we're very sorry your experience with us was not exceptional. There are a few points in your review that surprise us and we would like to respond. Firstly we do not even know what the issue with your car was, but we do always address after sales concerns where possible. Billy is definitely not the owner of the business - in fact he no longer works here so you have been misinformed. We do also find it surprising that he would tell you that he doesn't know who his own manager is! Please get in touch to speak to someone about this ASAP and thanks for your honest feedback.
Pinewood Autos Ltd are an independent used car dealership based in Godstone, Surrey. They have an extensive range of stock with over 100 vehicles from all popular makes and models currently available. All cars sold undergo a pre sale inspection, are HPI checked and valeted inside and out. This dealership also purchases cars outright or on part exchange. Finance plans can be arranged. Pinewood Autos Ltd are open 7 days a week with out of hours viewings available by appointment only.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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