18% Reviews
replied to
66% Recommend
to friend


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27 reviews from our car dealer reviews community
Leave a review for Pinewood Autos Ltd
Leave a review

27 reviews from our car dealer reviews community

Leave a review for Pinewood Autos Ltd
Leave a review
"Great service, very helpful, great car."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a Toyota Prius and found Martin to be extremely helpful going the extra mile to supply a spare wheel, spare key and a paper service book from the main dealer who had serviced it in the past. Thank you.

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"Great service and very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from Pinewood Autos. Their service was fantastic. There was no rush or push to purchase the car. Very friendly and professional. If you want a pain free, easy car buying experience then visit here.

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+3 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Pinewood made it very easy and straightforward. Thank you.

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"fantastic service thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a Honda from pinewood Auto was so straight forward. Excellent, friendly and efficient service from Martin. From start to finish. I would recommend them 100%.

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+3 Found this review helpful
"What a genuine pleasure "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Believe it or not my experience getting my car was not as straight forward as first thought. However this was no fault of pinewood autos. I spent 3 hours waiting for my funds to be released to pinewoods account from a finance company. I normally would of been furious if not for the professional tenacity shown by Martin Duncan who's efforts made the difference between me driving off in my new car yesterday. I can't thank you enough martin. Your an asset to pinewood autos and the motor trade

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+2 Found this review helpful
"Fantastic!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely perfect experience from beginning to end! Love my new car and the sales guy at Pinewood was so helpful! Would definitely recommend

"Efficient & great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted Pinewood Autos via their website and was impressed to receive a phone call just minutes later. We arranged a viewing for the following morning where I was greeted by a warm welcome and introduced to Martin why I had dealt with on the phone. The whole experience from viewing the car to driving it away that day was smooth and efficient. Would highly recommend.

"Deceiving in important details"
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a Honda Civic with Pinewood Autos a month ago, they were fairly nice during the process but I did mention at the time that the vehicle's last service had been over a year ago and so if they were going to service it before delivering the car to me and they replied even though was more than one year it would make no sense to service a car that had just done 2000 miles (made me feel stupid for asking but I was in fact stupid to have bought that) because as I just learned, as the car is not complying with the yearly manufacturer service plan, the warranty is no valid... so basically, to buy a car with no warranty, having to do a service straight away and having no real peace of mind, I should have saved myself some money and bought a car from a private seller...

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+1 Found this review helpful

Staff from Pinewood Autos Ltd in response to Deceiving in important details

For the record we have been in touch with Jorge and have serviced his car free of charge. The part-timer he dealt with on the day was correct in saying it had only been serviced 2000 miles ago, however we have since serviced the car again for complete peace of mind. All you have to do is ask, there is no need to leave a bad review when a simple phone call will yield better results for everyone involved. We hope Jorge is now completely happy and look forward to seeing him edit this review.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Your service was friendly and helpful. For those of us, like me, are not auto savvy, your honesty is all important. I am very pleased with my Honda. Godfrey Dann.

"Unhappy"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford Ranger from Pinewood Autos that wasn’t theirs to sell, had outstanding Finance of £31k. Took them to Magistrates and won. Simply Avoid

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+6 Found this review helpful

Darren Laville in response to Unhappy

I brought a seat Leon cupra from them which had faulty injectors, long story short, it needed a new engine. Martin replaced the engine, but it was not the correct type ( cheaper block). He said it was from a 68000 mile car but could not give me any evidence on what car it came from. I managed to prove the engine was not the same and only after I threatened to take them to standing standards, they gave me a refund for the car. Agreed, Martin will say anything to worm his way out of things. And I never did get to meet his so called boss.

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Dealership Information

Pinewood Autos is a family-owned dealership based in Godstone, Surrey with a reputation as established as its experience in helping customers.

The showroom at our location is in a rural courtyard setting, nice and peaceful but with great transport links and with the latest technology available. We are also committed to delivering cars of the highest quality in addition to stellar customer service. All of our used cars are Approved Used in excellent condition and come bundled with a host of benefits that will ensure peace of mind.

At Pinewood Autos, we believe that cars must provide great value for money. In addition to regular updates on all our stock, at Pinewood Autos you will find numerous finance options that can help you get closer to your next car by splitting the cost into monthly instalments, allowing you to keep a hold on your budget. This makes us the dedicated one stop shop for your nearly new car.

Contact Pinewood Autos today to learn more about the benefits you get for choosing us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2007

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews3.7 out of 5 stars — Rated Very Good
Excellent
16
Very Good
2
Average
2
Poor
4
Terrible
3

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  • Contact Information

    Address

    Pinewood Autos Ltd
    The Estate Office Waterhouse Farm Ivy Mill Lane
    Godstone
    Surrey
    RH9 8NE

    Get in touch

    01883 741922
    http://www.pinewoodautos.co.uk

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 09.00 - 17.30
    Sun By Appointment

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About Pinewood Autos Ltd

    Company Formed: 2007
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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