Ponko from Ponko in response to Knowledgable staff

Thank you Heather, and thank you for choosing Ponko. I’m really glad the team were friendly and knowledgeable, and that we could get everything sorted quickly when you needed a car in a hurry. It’s great to hear the service stood out for you. If you ever need anything in the future, we’re always here to help.

Ponko from Ponko in response to Very good

Thank you Shekeb, and thank you for choosing Ponko. I’m glad you’re enjoying the car and that the customer service — and the cappuccino — hit the mark on the day. If you’re hearing a noise from the engine on cold starts, please get in touch so we can take a look and make sure everything is as it should be. We’re here to help whenever you need us.

Ponko from Ponko in response to Recommended

Thank you Lucy, and thank you for choosing Ponko. I’m really pleased to hear the recommendation worked out and that you’re enjoying your new car. It means a lot that you’d happily recommend us to others as well. If you ever need anything in the future, we’re here to help.

Ponko from Ponko in response to Nice drive

Thank you Kuldeep, and thank you for choosing Ponko. I’m glad you’re enjoying the car and that the team were able to get the issue resolved quickly when you brought it back in. It’s great to hear you’d return again in the future. If you ever need anything, we’re always here to help.

Ponko in response to The car is beautiful

Thank you David, and thank you for choosing Ponko. I’m pleased to hear how much you love the car, but I’m sorry to learn about the points that let the experience down. If your V5 still hasn’t arrived, please get in touch so we can look into it for you. We can also go through the details of any modifications to make sure everything is fully clear. If you need anything at all, we’re here to help.

Ponko from Ponko in response to Vauxhall Astra

Thank you Joanne, and thank you for choosing Ponko. I’m really glad to hear everyone made you feel welcome and that the Astra has been spot on. It’s great to know you’d consider coming back to us in the future. If you ever need anything at all, we’re here to help.

Ponko from Ponko in response to Brilliant set up

Hi Robert, thank you for the thoughtful review. It’s great to hear you love the car and enjoyed the setup and team here. We appreciate your note about the process feeling a bit long and will use that feedback to keep improving. Thank you again for your business.

Ponko from Ponko in response to Friendly and helpful

Hi Christopher, thank you for the great review. We’re pleased to hear you had a friendly and helpful experience and that the team were able to give you all the information you needed. We really appreciate your business.

Ponko from Ponko in response to I love the car

Hi Billy, thank you for the review. It’s great to hear you love the car and found the team helpful. Sorry to hear about the airbag light — please give us a call and we’ll get that sorted for you right away. We really appreciate your business.

Ponko from Ponko in response to Mini Hatch

Hi Alexis, thank you for the review. We’re glad to hear you found the team friendly and helpful. We really appreciate your business.