Ponko from Ponko in response to Loads of cars to choose from

Thanks for the detailed feedback, Craig. We’re glad you enjoyed your visit and found the right car in a comfortable setting. Appreciate your patience with the payment system and the 4.5 stars

Ponko from Ponko in response to Relaxed approach

Thanks, Toby. Great to hear you’re enjoying the car and that you found the experience relaxed and welcoming

Ponko from Ponko in response to Environment was relaxed

Thanks for the honest feedback, Ray. We’re glad you found the environment relaxed and the team friendly

Ponko from Ponko in response to They really looked after me

Thanks for sharing your experience. We’re really pleased to hear you felt welcome and well looked after, and that the team were able to sort the knocking issue quickly. We appreciate your feedback about the warranty and are glad you left feeling supported

Ponko from Ponko in response to Ford Fiesta

Thank you Paul, and thank you for choosing Ponko. I’m glad most of the process went smoothly, and I appreciate you highlighting the issue that wasn’t fully resolved before collection. Feedback like this helps us tighten things up. If there’s anything else you need or if we can assist further, we’re here to help.

Ponko from Ponko in response to I'll go back in the future

Thank you Silvia, and thank you for choosing Ponko. I’m glad everything went well for you, and it means a lot that you’d consider returning for your next car. If you ever need anything in the meantime, we’re always here to help.

Ponko from Ponko in response to Really good experience

Thank you Jacques, and thank you for choosing Ponko. I’m glad to hear you had a really good experience overall and that the team looked after you. If the oil light has come on, please get in touch with us and we’ll make sure it’s checked and sorted for you. We’re here to help with anything you need.

Ponko from Ponko in response to Professional approach

Thank you Eere, and thank you for choosing Ponko. I’m glad to hear the team were professional, patient, and answered everything clearly. And your line about selling a Tesla to Elon made us smile — we’ll take that as high praise

Ponko from Ponko in response to Smiles all round

Thank you Ivan, and thank you for travelling down to Ponko from Nottingham. I’m really pleased the visit was smooth and hassle-free, especially after the long journey, and that making an appointment helped you beat the rush. It’s great to hear Kye looked after you and that the Ateca has been a good fit for your son and his family — smiles all round indeed. I appreciate your comments about the waiting area and the coffee too. Your recommendation means a lot, and if you ever need anything in the future, we’ll be here to help.

Ponko from Ponko in response to Quick and easy

Thank you Louis, and thank you for choosing Ponko. I’m glad to hear everything was quick and easy for you — that’s exactly how buying a car should feel. If you ever need anything down the line, we’re always here to help.