1,447 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,447 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle that I purchased from Ponko has been good so far. I have already taken it on the motorway a few times and have not had any issues. When I was at the dealership, I dealt with Haydn, and he was great.

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"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall really good experience. I've since noticed that one of the front lights has been out, but apart from that I’ve had no complaints. I did have a small issue with the brakes, but the team sorted it quickly and did a really great job. They’re a nice group of guys, easy to deal with, and the whole process felt seamless. I can't think of any reason to not give 5 stars.

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"Fast turn around"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All good so far. Really happy with the car. Adam the salesman was great to deal with. I needed a car quickly and it was a fast turnaround, I wasn't expecting to come away with a new car. Overall, very pleased with the experience and service.

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"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently got a Kia and so far everything has been absolutely fine, up to now I've had no problems at all and the car has been great to drive. The whole process was really straightforward. Adam, was brilliant throughout. He was fantastic to deal with, very professional, helpful, and made sure I felt all my questions were answered. There was no pressure at all.

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"Adam was informative"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Volkswagen Golf and it has been perfect. Adam was informative, straight to the point, and I have zero complaints, so this is a five-star review.

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"Mum and Dad love it"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was great, Jack helped us out, answered everything we needed, and made transaction a smooth one. No pressure at all, he let my parents test drive and did everything he needed to. The Peugeot 208 was for my mum and dad, and they’re absolutely loving it. It would have been 5 stars, but they did seem a little understaffed on the day (which can’t always be helped as they don't know how many people are going to turn up on the day).

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"Haydn was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything with my Astra so far is going well. Haydn was great on the day I caught him at a busy time, but even then I didn’t find myself waiting around. Really pleased with the service.

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"James was super helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would give it a 5. James was super helpful and talked me through a lot of the process and went into good detail. Also I'm getting on with the car superbly.

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"Customer service was okay"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Other than an issue I had early on with the battery, which has now been resolved, I have been enjoying the vehicle. I would say the customer service was okay but did not go above and beyond, so I would give it a three star rating.

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"Getting on really well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been getting on really well with the Mercedes A-Class that I purchased in July. Antony helped me throughout the process, answered all my questions, and took me for a lengthy test drive, which I really appreciated.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1447 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1133
Very Good
296
Average
8
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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