1,447 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,447 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love the Volkswagen Golf that I purchased from Ponko in July and we are very happy with how everything turned out.

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"4 out of 5 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am giving a 4 out of 5 just due to the fact I have an issue with coolant leaking but I was told the workshop is only open in the weekdays, and I work in the week so I have just had to leave ti which is a bit disappointing. However the customer service was good the guy I meanily dealt with was very helpful and efficient. And other than the coolant issue I am pleased with the vehicle.

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"Amazing, efficient and honest dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a few little hiccups with the car initially, having an issue with the brake pads. However, we called up and spoke to Phil who couldn't have been more helpful and apologetic. He told me to bring the car back and said he would get it sorted straight away. He even offered to take it back the same day, but I couldn’t, so I came back the next day and it was sorted for me straight away. The team knew I had travelled a long way, so they changed all four brake pads and discs so I wouldn’t have to come back again. It was very efficient, quick, and straightforward. There wasn’t any complaining from anyone. I honestly couldn’t have been better looked after. I would highly recommend Ponko. If I could give 11 out of 10 stars, I would. Honestly, thank you so much to the whole team.

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"Kia Ceed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Jack highly recommend and Jason makes a great coffee to top it off

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my new car. I went for a Vauxhall Adam and it is just great with no problems at all. Haydn, as well as all the other staff, has been nothing but helpful and friendly. Haydn was very attentive and accommodating. I have already recommended him and the dealership to others. Full marks, 5 out of 5. I would 100 percent use them again.

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"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased from Ponko and everything's great. We did have an issue after collection but this was quickly resolved by the team and so far so good with the car.

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"Thank you to Haydn"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn was really great, hje was very helpful and made sure I was happy with my decision. I am still enjoying my vehicle, not had any issues with it at all. I couldn't give anything less than a 5 stars!

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"Great communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was great, it was a quick and efficient process. After having the car for a short time, the engine light and tyre pressure light came on. I filled up the tyres, and both lights went off and haven’t come back on since. This happened around two weeks ago, but I’m keeping an eye on it to make sure nothing else comes up. The team at Ponko have been really responsive and have assured me that if anything does come up, they’ll book me in and get it looked at straight away which I really appreciated.

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"Fab service "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Started off a bit rocky but had a different sales guy take over and helpful , wrong description of car written up which was disappointing :( didn’t get anything knocked off the car because of this

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"Chris was a great help"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything with my MINI Roadster, has been good not it's been sorted, I'm happy with it. At the start there was a problem with the battery, which wasn’t any good. Chris, the guy in charge of the engineer, helped me the most and got it sorted. I’m giving 3 stars because I think the battery should have been checked before I got the car… and the extra half a star is for the good coffee.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1447 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1133
Very Good
296
Average
8
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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