Adrian M, April 2025
"Making all efforts to accommodate"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Your patience, welcome and greeting on site, and making all efforts to accommodate my enquiry, and purchase.
+0 Found this review helpful
Ian S, April 2025
"Top service from Haydn"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The salesman Haydn was great. All around brilliant salesman. He was very well explained and allowed me to test all the bells and whistles that I wanted to.
+0 Found this review helpful
Stasys S, April 2025
"All great!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All good so far, fingers crossed. Everything in regards to our experience was great. From the service to the vehicle itself.
+0 Found this review helpful
ponko from Ponko in response to All great!
Thanks for the feedback! We’re glad everything’s been great so far, both the service and the vehicle. Fingers crossed it continues to be a positive experience!
Abbie-Mae B, April 2025
"Perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A perfect car bought alongside perfect service! The staff were so helpful.. we had a couple of concerns that were soon ironed out as they were really willing to help and advise us.
+0 Found this review helpful
ponko from Ponko in response to Perfect!
Thank you for your kind words! We’re pleased to hear you had a great experience and that our team was able to assist you promptly. Enjoy your new car!
Ella D, April 2025
"No forceful nature"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good with my Audi, it does all I need it to do. I am happy with the car and paired with the amazing + comfortable customer service, Ponko produced a great experience.
+0 Found this review helpful
ponko from Ponko in response to No forceful nature
Thank you for your feedback! We're glad to hear your Audi is meeting your needs and that you found our customer service comfortable and helpful. We appreciate your support and look forward to assisting you again in the future.
Iwan P, April 2025
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was excellent from start to finish. Our customer service agent Haydn was brilliant and very helpful and knowledgeable and helped us to get a great deal on our car.
+0 Found this review helpful
ponko from Ponko in response to Excellent customer service
Thank you for your kind words! We're delighted to hear that Haydn provided excellent service and helped you secure a great deal. We appreciate your feedback and look forward to assisting you again in the future.
Amy B, April 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5⭐
+0 Found this review helpful
ponko from Ponko in response to ⭐⭐⭐⭐⭐
Thank you for your 5-star review!
Elaine C, April 2025
"A nice company to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We are very pleased with the Scenic, everything has been absolutely fine. There are a lot of new buttons to get used to though; cars are like spaceships nowadays! On-top of that, Ponko were a nice company to deal with and their customer service was extremely good. More than happy to shop here again.
+0 Found this review helpful
ponko from Ponko in response to A nice company to deal with
Thank you for the feedback. We're glad the Scenic is meeting your expectations and that the handover process went smoothly. If you need anything in the future, feel free to get in touch.
Brad H, March 2025
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues
All processed with ease
+0 Found this review helpful
ponko from Ponko in response to Great service
Thanks for the feedback — glad to hear everything went smoothly!
Keely B, March 2025
"Love my Volkswagens"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I wouldn't fault these guys. I visited them back in the day when they were under a different name and their service standard seems to have always been fantastic. They were brilliant with me and made sure all small issues were sorted as soon as possible.
+0 Found this review helpful
ponko from Ponko in response to Love my Volkswagens
Thanks for your kind words — we really appreciate the continued support. It’s great to hear that our service has remained consistent over the years. Let us know if we can help again in future.
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