Ben A, September 2025
" Hassle-free "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A hassle-free experience buying the Hyundai Santa Fe. I have already done around 1000 miles and it has been running perfectly fine.
+1 Found this review helpful
Ponko from Ponko in response to Hassle-free
Thank you, Ben. We’re really pleased to hear the Santa Fe has been running perfectly and that the buying experience felt hassle-free. We appreciate the 5-star review.
Steve, September 2025
"Good dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We went to the dealership to view the car and took it for a test drive. The dealership was very clean and tidy, and they did a good job all round. The only thing I would have hoped for is that when the car was delivered it had a pre-delivery inspection and was valeted. Overall, I would give it four stars.
+1 Found this review helpful
Ponko from Ponko in response to Good dealership
Thank you, Steve. We’re glad to hear you had a positive experience at the dealership and that everything went well on the test drive. We appreciate your honest feedback about the delivery — we’ll review this to make sure standards are consistent
Hilary W, September 2025
"Mini Cooper "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
3 stars
+1 Found this review helpful
Ponko from Ponko in response to Mini Cooper
Thank you, Hilary. We appreciate the 3-star feedback and will use it to improve. If there’s anything we can help with, please let us know.
Anna B, September 2025
"3*"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love the car and it's beautiful, drives very well and a great first car. However as soon as I took it home I noticed there was no engine oil in the car at all which could have been dangerous and I would have expected there to at least be the minimum safe amount in there. The engine sensor in the car also comes off and on repeatedly even if there are no faults which is another reason for the lower rating. However it was a great and easy experience buying the car
+1 Found this review helpful
Ponko from Ponko in response to 3*
Thank you, Anna. We’re glad to hear you love the car and that the buying experience felt easy, but we’re sorry about the issues you found after taking it home
Debra Y, September 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5. When there was a problem with the car they fixed it pretty quick.
+1 Found this review helpful
Ponko from Ponko in response to 5 Stars
Thank you, Debra. We’re glad to hear the team were able to get everything sorted quickly. We appreciate the 5-star review.
George T, September 2025
"Straightforward and honest"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Jack and Adam were who I spoke to at the dealership. They were straightforward, honest, and had good communication. They sent me videos when I requested them and kept me up to date. I would give them and Ponko 5 out of 5.
+2 Found this review helpful
Ponko from Ponko in response to Straightforward and honest
Thank you, George. We’re really pleased to hear Jack and Adam looked after you with clear communication and helpful updates. We appreciate the 5-star feedback.
Andrei S, September 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car is running perfect and I recommend your company to others. Thank you.
+1 Found this review helpful
Ponko from Ponko in response to 5 Stars
Thank you, Andrei. We’re really pleased to hear the car is running perfectly and appreciate the recommendation. Thank you for the 5-star review.
Anonymous, September 2025
"Great service all round!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a car from Ponko in the summer. The service was great - Hayden took me through everything and was very upfront with all documentation. Yes there was a bit of a sell regarding the warranty, but not pushy at all. I’ve used the warranty since on a tyre pressure sensor and it was dealt with without fuss. All round a great experience.
+1 Found this review helpful
Ponko from Ponko in response to Great service all round!
Thank you for taking the time to share this. It’s great to hear that Hayden looked after you well and that everything was clear and straightforward throughout the process. I’m also pleased the warranty support worked smoothly when you needed it. We appreciate your business and hope you continue to enjoy the car.
Mia B, September 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Highly Recommend
+1 Found this review helpful
Ponko in response to 5 Stars
Thank you, Mia. We’re glad everything met your expectations and really appreciate the recommendation. Your support means a lot to the team here at Ponko, and we’re pleased the experience earned a full five stars.
Freddie F, September 2025
"Happy customer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall, I am really happy with the BMW 1 Series that I purchased in August. I have no complaints about Ponko and thought they handled everything really well.
+1 Found this review helpful
Ponko from Ponko in response to Happy customer
Thank you, Freddie. It’s great to hear you’re enjoying the 1 Series and that everything went smoothly during your visit. We appreciate the feedback and are pleased the team delivered the level of service you were hoping for. Enjoy the BMW.
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