1,290 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,290 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Fantastic customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a fantastic service from James at Ponko and I would rate them a solid 5. Everything was so straight forward, It is a professional set up at Ponko. The VW Tiguan is a smashing car, i'm well chuffed with it. I would recommend and I would 100 percent buy from these in the future.

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Ponko from Ponko in response to Fantastic customer service

Hi Lisa, thank you for sharing your fantastic experience! We're thrilled to hear that you received a solid 5-star service and found everything to be straightforward. Providing a professional and seamless experience for our customers is important to us. It's great to know that you're chuffed with your VW Tiguan and that you would recommend us. We truly appreciate your feedback and your willingness to consider us for your future car purchases. Enjoy your VW Tiguan, and thank you for choosing Ponko!

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"The wow factor "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A five star experience whilst buying my BMW from this dealership, the customer care was second to none and the car is bloody brilliant. Simply the wow factor. An unbelievable service

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Ponko from Ponko in response to The wow factor

Thank you for sharing your outstanding experience with us! We're thrilled to hear that you had a five-star experience when purchasing your BMW from our dealership. Providing exceptional customer care and delivering a "wow" factor is what we aim for, and we're delighted to know that you found both. We hope you enjoy driving your brilliant BMW, and we look forward to serving you again when needed. All the best!

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"A relaxed environment "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to Haydn and the team at Ponko, the buying process was very relaxed and not pressured, the non pushy approach to buying my car made the whole process so much easier and was a leading factor in me making the decision to buy my car from here. It was a complete pleasure to deal with Haydn, he is a credit to your company, Thank you so much, from Michelle

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Ponko from Ponko in response to A relaxed environment

Hi Michelle, we're thrilled to hear that you had a relaxed and non-pressured buying experience with Haydn and the team at Ponko. Providing a stress-free environment is important to us, and we're delighted that it played a leading role in your decision to purchase your car from us. We truly appreciate your kind words, and Haydn will be happy to hear that he made your experience a pleasure. If you ever need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing Ponko!

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"On the ball ⚽"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Fiat I purchased from this dealer is brill, Fred the sales agent were spot on, he really was on the ball with everything, I felt at ease while dealing with him, he did the utmost to help me get the car that I were looking for. Forget about the big franchises out there, get down to Ponko if your looking for a new vehicle, they will not disappoint you. I would not think twice about coming back here again when i'm ready to upgrade my car.

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Ponko from Ponko in response to On the ball ⚽

Hi Brendan, thank you for sharing your fantastic experience with us! We're delighted to hear that you're pleased with your Fiat and that Fred, our salesman, provided you with exceptional service. It's wonderful to know that he made you feel at ease and went above and beyond to help you find the car you were looking for. Your recommendation and loyalty mean a lot to us, and we'll be here to assist you when you're ready to upgrade your car in the future. Enjoy your Fiat, and thank you for choosing Ponko!

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"Simply superb "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman that I spoke to from Ponko in Cambridge was professional, helpful and he always kept me informed about the progress of my car. I could not fault him, in fact he could not have done anymore than what he did for me. I cannot see myself going anywhere else in the future for a car. The entire experience was simply superb.

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Ponko from Ponko in response to Simply superb

Hi Rachel, thank you for sharing your outstanding experience! We're thrilled to hear that our salesman provided you with professional and helpful service, keeping you informed throughout the car-buying process. Your kind words and your loyalty mean a lot to us, and we're delighted to know that you had such a superb experience. We'll be here for you in the future, ready to assist with any of your automotive needs. Enjoy your car, and thank you for choosing Ponko!

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"Solid Five "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn was a lovely guy, fantastic with communicating, he always got back to me when he said he would, he was confident in discussing the car in detail, and he went above and beyond to help me with every aspect of the sale. I really enjoy my Ford, it drives like clockwork. It is exactly what I was looking for. I would be happy to recommend people I know to Ponko. A sold five star review!

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Ponko from Ponko in response to Solid Five

Thank you for your kind words and for sharing your positive experience! It's wonderful to hear that Haydn provided exceptional communication, detailed information about the car, and went above and beyond to assist you with your purchase. We're delighted that you're enjoying your Ford and that it meets your expectations. Your recommendation means a lot to us, and we appreciate your support. Happy driving, and thank you for choosing Ponko!

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"A remarkable service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford Fiesta I bought from here is perfect, the salesman Haydn was very helpful, he delivered a remarkable service from start to end, I was given the time I needed to look round the lovely cars they had available before making a decision on which one to buy. I cannot fault Haydn at Ponko in the slightest he were faultless in everything that he did for me. I would give these a big recommendation to anyone looking for a new motor and I would be more than happy to return back here when I need to change my car.

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Ponko from Ponko in response to A remarkable service

Hi Elaine, thank you for sharing your wonderful experience with us! We're thrilled to hear that you found the perfect Ford Fiesta and that Haydn provided you with remarkable service from start to finish. Giving customers the time they need to make an informed decision is something we strive for, and it's fantastic to know that Haydn made your car-buying experience so smooth. Your recommendation means a lot to us, and we would be delighted to assist you again when you're ready for a new car. If you ever have any questions or need further assistance, please don't hesitate to reach out. Enjoy your Ford Fiesta, and happy driving!

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"Best compared to the rest"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased with the Audi, it did take me a while to persuade the wife to buy this one but we got there in the end 🤣 The service were excellent here, glad that we came to them after going to a few other dealerships were we did not have a great experience. The service here was much better. Will recommend to anyone else we know that is looking to buy a car.

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Ponko from Ponko in response to Best compared to the rest

Hi Greg, we're delighted to hear that you're pleased with your Audi and that you and your wife finally found the perfect choice! It's great to know that you had an excellent experience with our dealership and that our service exceeded your expectations, especially after your less-than-great experiences elsewhere. Thank you for choosing Ponko and we wish you and your wife all the best for the future!

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"A fantastic friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A fantastic friendly service! Collected my car from them last week and he was very thorough, making sure I knew everything I needed before I drove away. Thank you!

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Ponko from Ponko in response to A fantastic friendly service

Thank you for sharing your positive experience with our service. We're delighted to hear that you had a fantastic and friendly experience when collecting your car. Ensuring that you have all the information you need for a safe and enjoyable drive is a top priority for us. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. Stay safe and happy driving, Thank you for choosing Ponko!

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"A great service from the very start "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my Vauxhall Corsa from this dealer - and what can I say - a great service from the very start! Haydn was very helpful and throughout my purchase I found him to be polite, friendly and helpful. I am very happy with my car and cannot fault the service I received so I would no not hesitate to use them again in the future. Highly recommend them! :-)

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Ponko from Ponko in response to A great service from the very start

Hi Dexter, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great car-buying experience at Ponko, and it's fantastic to know that Haydn provided you with polite, friendly, and helpful service throughout the process. We're delighted that you're very happy with your Vauxhall Corsa. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. All the best!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1290 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1018
Very Good
261
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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