1,195 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,195 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Nothing but nice "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team at Ponko have been nothing but nice to me and treated me amazing both during and after the sale. They have worked hard to make sure everything is right for me on the car and I can't thank them enough.

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+2 Found this review helpful

Ponko from Ponko in response to Nothing but nice

Thank you so much for sharing your wonderful experience. We truly appreciate your kind words and are thrilled to hear that our team has been nothing but nice to you and provided exceptional service both during and after the sale. At Ponko, we strive to go above and beyond to ensure our customers' satisfaction. It is our utmost priority to treat every customer with respect, kindness, and professionalism. We are delighted to know that our team members have made you feel amazing throughout your experience. Thank you for choosing Ponko, and we appreciate your positive feedback. If you have any further questions or need any assistance in the future, please feel free to reach out to us.

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"Third purchase "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Things have been going very good with my Mercedes, it is the third car I have had from them over the years. As usual I was satisfied with the customer service and the guys were just as helpful and friendly as I remember.

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+2 Found this review helpful

Ponko from Ponko in response to Third purchase

Thank you for your continued trust in Ponko and for choosing us for the third time to meet your automotive needs. We truly appreciate your loyalty, and it's a pleasure to hear that once again, you were satisfied with our customer service and that our team members were as helpful and friendly as you remember. Your loyalty and positive feedback are a testament to our commitment to providing outstanding customer experiences. We are honoured to have earned your trust and are grateful for the opportunity to serve you over the years. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our team. We look forward to serving you again and wish you many enjoyable miles in your new car.

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"family car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a family of five we really needed a bigger car, I found a Citroen C4 which ticked a lot of the boxes for me but I was very apprehensive as car buying is not my area of confidence. Hayden was absolutely outstanding he answered quite literally a million questions and put me at ease. I am not a very frequent car buyer but I would definately buy from here again and I can't recommend them enough to others!

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+2 Found this review helpful

Aftersales from Ponko in response to family car

Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!

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"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant customer service, the team were completely transparent and helpful throughout. I chose to by a Kia Sportage which I have been getting on with very well. I would definately recommend.

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+2 Found this review helpful

Aftersales from Ponko in response to Brilliant customer service

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Obliging and knowledgeable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team at Ponko where incredibly obliging and knowledgeable, they were able to answer all our questions about the car so we got a really clear picture of its history. Since the car came home with us we have been very happy with it! My husband and I both agree that we would use Ponko again.

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+3 Found this review helpful

Aftersales from Ponko in response to Obliging and knowledgeable

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"Fabulous Focus! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you very much for supplying me with such a fabulous Focus! The car is a dream to drive and has given me no trouble. I can't fault the team at Ponko they are all lovely, genuine, honest guys who took care of me throughout.

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+2 Found this review helpful

Aftersales from Ponko in response to Fabulous Focus!

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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"Really friendly bunch "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are a really friendly bunch at Ponko at no point did it feel awkward dealing with them on the phone or in person at the shop. A genuinely nice and chilled experience with no pressure or hard selling. My A5 is a brilliant car, so far its been just as it was sold to me with no hidden issues.

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+1 Found this review helpful

Aftersales from Ponko in response to Really friendly bunch

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Undoubtably five stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just wanted to leave a quick review to let you know that overall I am really happy with how my buying process went with Ponko (or Reed Autos as I knew them buy!) The customer service I received was nothing short of brilliant and my X1 is a great car! I will undoubtably be rating them five stars,

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+1 Found this review helpful

Aftersales from Ponko in response to Undoubtably five stars

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"Thank you Chris "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with a gentleman called Chris and he couldn't have been more helpful during the sale and after. On my initial visit there were actually several cars that I was interested in and he got the keys to them all and let me look round and come to my own decision. He was very understanding and didn't hover or do any heavy sales. Not long after the purchase the engine light came on and it turned out there was an issue with the exhaust but I have to say that this was sorted out quite painlessly with the warranty and Chris assisted with this also to make sure everything went smoothly for me.

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+1 Found this review helpful

Aftersales from Ponko in response to Thank you Chris

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Nice and easy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had no problems with my VC40 and the process of buying the car was nice and easy!

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+1 Found this review helpful

Aftersales from Ponko in response to Nice and easy

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1195 reviews4.7 out of 5 stars — Rated Excellent
Excellent
942
Very Good
238
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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