89% Reviews
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94% Recommend
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933 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
Leave a review

933 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
Leave a review
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"Couldn't want more."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Raj was the most lovely guy and he did his best for me all throughout, I felt as if I was in very good hands with him being my salesman. I would use Premier Car Supermarket again for sure. I am loving the Seat Leon, it drives brilliantly and very smooth. Good car, good service, what more could u want?

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Aftersales from Premier Car Supermarket - Derby in response to Couldn't want more.

We're thrilled your love the Leon! Thank you for your five star review :)

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"A top 5 star service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a great little Hyundai I20 from PCS and they have been brilliant, helpful, kind, and I didn't need to lift a finger once during the sale. Nothing but great feedback from me, a top 5 star service.

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Aftersales from Premier Car Supermarket - Derby in response to A top 5 star service.

Thank you so much for the five star review Emma, we're pleased you love your Hyundai I20 :)

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"The easiest ever👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spot on!! I only use my Ford Focus for weekend so I wasn't using it everyday for work! Its driving well, getting along with it very nicely! I've bought a few cars in the past and to be honest is has been a nightmare, here, on the other hand was the most easiest, most straightforward transaction I have ever experience when buying a car. It was literally like this - Call in to dealership, text drive the car, call in 3 days later, drive away in the car! If you want a quick and easy car purchase, get yourself to Premier!!

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Aftersales from Premier Car Supermarket - Derby in response to The easiest ever👌

Ashley, thank you for your detailed review, we are pleased to hear that you enjoyed your experience with us. We wish you many miles of safe motoring.

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"Be back sooon!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys were great! We will deffo be back when it come to changing cars for the wife. ☺️

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Aftersales from Premier Car Supermarket - Derby in response to Be back sooon!

Jason, thank you for the 5star review, hope to see you when you change your other car.

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"Thanks to Raj!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my 3rd Sportage in a row, this time round, from Premier Car Super market, during the process I had Raj carrying the sale and he was so brilliant and really helpful and kind. He called me before the appointment to check I was still coming, he also showed great communication from start to finish. The car on my arrival was immaculate. I have owned 3 Sportages in the past and this is one is slightly older version than my last but its reliable, great to drive and I love it! Thanks Raj!

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Aftersales from Premier Car Supermarket - Derby in response to Thanks to Raj!

Charlotte, great to hear you are happy with your 3rd Sportage, we are pleased Raj delivered excellent service.

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"Deffo use again!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A good experience down at the dealership whilst buying my Rengade, Kyle was great and worked efficiently to get the car ready for myself as I was in a great position to buy the car and drive away the same day. Everything was sound and I would deffo use again If i came too it and I needed a new car!

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Aftersales from Premier Car Supermarket - Derby in response to Deffo use again!

Paul, thank you for the 5 star review and kind words for kyle.

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"A smooth run."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My BMW 118i on arrival was spotless! So clean and tidy and presented beautifully. I felt welcome at all times round PCS and I had no issues at all. A smooth run :)

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Aftersales from Premier Car Supermarket - Derby in response to A smooth run.

Craig, thank you for the review, we are pleased you are happy with your new BMW.

Aftersales from Premier Car Supermarket - Derby in response to A smooth run.

Craig, thank you for the review, we are pleased you are happy with your new BMW.

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"5*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sick car, sound guys and over all quite happy.

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Aftersales from Premier Car Supermarket - Derby in response to 5*

Lucas, Great review thank you.

Aftersales from Premier Car Supermarket - Derby in response to 5*

Lucas, Great review thank you.

"Shocking customer care"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from the Derby showroom, and obviously this comes with 3 months warranty. After i got the car home, within a few weeks i noticed a few issues, so two months into me warranty i phoned and got the car booked in. The issues were as follows: Paring brake faulty Passenger chair very hard to push back after lifting to allow access to rear seats. Inner wheel arch missing a inner trim (only noticed this when washing wheels) The Lacquer has chipped off over two areas (£2 coin size) on passenger door The tint on the drivers door window is coming away After taking this in for repair, they have only done the brake and the seat, and told me the warranty doesn't cover any of the others issues, so its my problem .

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+1 Found this review helpful

Aftersales from Premier Car Supermarket - Derby in response to Shocking customer care

Chris, we are sorry that you are not happy with your recent visit. It has been three months since you purchased the vehicle, the booking was made over a month ago for the seat and the handbrake concern. At the point of booking there was no mention of the paintwork damage, arch liner damage or the window tint damage. We can only assume these have happened after the booking was made and only mentioned on the day you arrived. As we explained warranty covers a breakdown of a component and does not cover fair wear and tear or damage that has happened after delivery.

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"Very impressed."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Helpful and friendly service all-round from the members off staff down at Premier Car Supermarket. The Peugeot 208 was just as expected the only thing is that the model is a lot lower than I expected but Im sure I can come to grips with it. I am best impressed with the customer service that was provided for myself. I would 100% come back to this dealership to purchase my next car and I would recommend to any friends and family that are in need of a new car.

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Aftersales from Premier Car Supermarket - Derby in response to Very impressed.

Lee, Thank you for the review and recommendation.

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Dealership Information

About Us

Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.

We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.

We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.

We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
933 reviews4.7 out of 5 stars — Rated Excellent
Excellent
775
Very Good
138
Average
3
Poor
6
Terrible
11

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    Derbyshire
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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