I purchased my 3rd Sportage in a row, this time round, from Premier Car Super market, during the process I had Raj carrying the sale and he was so brilliant and really helpful and kind. He called me before the appointment to check I was still coming, he also showed great communication from start to finish. The car on my arrival was immaculate. I have owned 3 Sportages in the past and this is one is slightly older version than my last but its reliable, great to drive and I love it! Thanks Raj!
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Aftersales from Premier Car Supermarket - Derby in response to Thanks to Raj!
Charlotte, great to hear you are happy with your 3rd Sportage, we are pleased Raj delivered excellent service.
A good experience down at the dealership whilst buying my Rengade, Kyle was great and worked efficiently to get the car ready for myself as I was in a great position to buy the car and drive away the same day. Everything was sound and I would deffo use again If i came too it and I needed a new car!
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Aftersales from Premier Car Supermarket - Derby in response to Deffo use again!
Paul, thank you for the 5 star review and kind words for kyle.
My BMW 118i on arrival was spotless! So clean and tidy and presented beautifully. I felt welcome at all times round PCS and I had no issues at all. A smooth run :)
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Aftersales from Premier Car Supermarket - Derby in response to A smooth run.
Craig, thank you for the review, we are pleased you are happy with your new BMW.
Aftersales from Premier Car Supermarket - Derby in response to A smooth run.
Craig, thank you for the review, we are pleased you are happy with your new BMW.
Sick car, sound guys and over all quite happy.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to 5*
Lucas, Great review thank you.
Aftersales from Premier Car Supermarket - Derby in response to 5*
Lucas, Great review thank you.
I recently bought a car from the Derby showroom, and obviously this comes with 3 months warranty. After i got the car home, within a few weeks i noticed a few issues, so two months into me warranty i phoned and got the car booked in. The issues were as follows: Paring brake faulty Passenger chair very hard to push back after lifting to allow access to rear seats. Inner wheel arch missing a inner trim (only noticed this when washing wheels) The Lacquer has chipped off over two areas (£2 coin size) on passenger door The tint on the drivers door window is coming away After taking this in for repair, they have only done the brake and the seat, and told me the warranty doesn't cover any of the others issues, so its my problem .
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Shocking customer care
Chris, we are sorry that you are not happy with your recent visit. It has been three months since you purchased the vehicle, the booking was made over a month ago for the seat and the handbrake concern. At the point of booking there was no mention of the paintwork damage, arch liner damage or the window tint damage. We can only assume these have happened after the booking was made and only mentioned on the day you arrived. As we explained warranty covers a breakdown of a component and does not cover fair wear and tear or damage that has happened after delivery.
Helpful and friendly service all-round from the members off staff down at Premier Car Supermarket. The Peugeot 208 was just as expected the only thing is that the model is a lot lower than I expected but Im sure I can come to grips with it. I am best impressed with the customer service that was provided for myself. I would 100% come back to this dealership to purchase my next car and I would recommend to any friends and family that are in need of a new car.
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Aftersales from Premier Car Supermarket - Derby in response to Very impressed.
Lee, Thank you for the review and recommendation.
I thought the guys down at Premier Car Supermarket were grand, hand on heart they were great and looked after me so much. All of my questions were answered thoroughly and I couldn't of asked for more support. The service I received was top of the range and I would certainly come back to Premier In Derby for my next car.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Ill be back for my next car.
Lynne, thank you for the 5 star review and kind words regarding customer service.
I came to Premier Car Supermarket after a lengthy car search, I was wanting something a little more technical and more modern, I had a good look around the show room with my sales advisor and spoke about what would suit me the most. I decided to go with the Kia Sportage which is a huge upgrade from my 2012 Hyundai. The sales advisor was brilliant, he give me all the information I needed and didn't miss a beat. The service overall was fantastic and I am very happy with the process. Im getting to grips with the techy side of things but with me not being used to the newer side of things its taking me a while. I cant thank Premier enough!!
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Aftersales from Premier Car Supermarket - Derby in response to Can't thank enough 👍
Patricia, thank you for your detailed review and kind words. We hope you get used to the techy side soon.
I went down to Premier Car Super market, I traveled quite a distance for the Peugeot 208 for my daughter but it was so worth it, she is very much enjoying the car and is getting used to it nicely as its been a few weeks since we drove it away. Since then, the car has been nothing but enjoyable for her and she is very happy! Thanks for the brilliant service its greatly appreciated. Highly recommended!
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Aftersales from Premier Car Supermarket - Derby in response to Highly Recommended.
Thank you for you great review.
Best impressed with the customer care around Premier Car Supermarkets dealership. All members of staff very helpful and friendly at all times. I would rate my over all experience as 5/5!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to 5/5
Chris, five out of five, thank you for the fantastic review.
Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.
We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.
Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.
To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.
We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 779 | |
Very Good | 138 | |
Average | 3 | |
Poor | 6 | |
Terrible | 13 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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