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80 reviews from our car dealer reviews community
Leave a review for Shelly Motors Kia
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80 reviews from our car dealer reviews community

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new Kia Rio, its a really nice car, its immaculate. When I collected the car is so really clean and shiny, looks perfect. Shelly Motors were great when I was buying the car, really helpful and friendly, they looked after me.

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"Great bunch of lads"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently used Shelly Motors to buy 2 Kia Picanto's, the cars are great little runners, in top condition and we got a great deal on buying 2. Really pleased with the cars. The customer service was brilliant, a really good bunch of lads down there, we got on well, and they did everything they could to help me out. I will definitely recommend and use again to buy cars in the future.

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"Great service all round "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fabulous friendly service, and very covid safe on site. It was a great service all round, from enquiring to driving away. I bought a little Kia Picanto and although I've not driven it a lot with the lockdown, what I have driven of it, its been great, a nice smooth drive and I enjoy driving it, its perfect! Very happy :)

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"Very good choice "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a Fiat 500 and although its a lovely car and very fun, I was looking for something more practical and solid. My mobile mechanic recommend a Kia Picanto, I'd never considered this make or model before. I had a look and found one at Shelly Motors, the price was great and age and condition. We made an appointment and viewed and drove the car, and it was lovely. This was the last one they had in, and it was an automatic, which I've never driven before, but I loved the car so decided to make the change. Its very nice to drive and it was definitely a good choice, I'm really pleased with it. The dealership staff were very nice people, helpful and friendly. It was a pleasant experience. I would be happy to buy here again and I will certainly recommend the dealership and the car I've purchased to others.

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"Very good "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Wife and I was looking at changing our car to something a little smaller, we found a Kia Picanto at Shelly Motors, and it was exactly what we were after. When speaking to the dealership about the car, they was open, informative and very helpful. They did some additional work to the car at our request, they painted it and fitted parking sensor to it too. The car is in great condition, it drives well very, smooth. Its brilliant for city driving, with narrow roads and parking - the size is perfect for us. I got used to the controls and functions of the car quite quick, and now I've had it a few weeks, I can say I'm very pleased with it. The dealer did everything they could, and I would happily purchase here agarin in the future.

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"Great communication "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Firstly, based on my experience with Shelly Motors, I would buy here again and recommend to others. The customer service was great, the staff were always available to explain the details, and displayed great communication. I came across a few barriers, but that was due to the pandemic and the restrictions in place, quite unavoidable. The Picanto is fantastic, no issues at all with the car, it was a great buy.

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"Repeat customer - highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased my 3rd car from Shelly Motors, I like the company and how they operate, they are nice people and always willing to help. I've never had an issue with anything when buying here. I bought a Kia Sorento this time, I've only driven it a few times with been in lockdown, but for now, it looks lovely on the drive. I will always use this dealer to buy my cars, and its the only dealership I would recommend to friends and family.

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"Very Pleased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from Shelly Motors, everything was done over the phone and email, so slightly different than viewing and test driving but I'm very pleased with the car, and the service that was provided was excellent.

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"Lovely bunch of people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son helped me find and buy a car from Shelly Motors, he did a lot of the communicating on my behalf, but I can say we was very well looked after. With the current situation, buying a car was very different, but the dealer did everything they could to make the process as 'normal' as possible. I bought a Kia Rio and I'm very happy with it, its running and driving perfectly. The staff are a lovely bunch of people, very helpful and polite. We negotiated a good price on the Rio, very pleased over all. I cant criticise anything, it went swimmingly.

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"Great experience and lovely car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very quick, smooth and professional process. I bought my new Kia Sorento just before lockdown, so I was able to view the car, the staff were courteous and precautious. They had all the correct measures in place to keep everybody safe. I dealt mainly with Tom and he was brilliant, very knowledgeable, great communication and was always available when needed. The car is fantastic, I know I've definitely not had the full potential out of it yet, but there's time. I use the car every day and its been nothing but reliable, really enjoying it. I will be using Shelly Motors again in the future and no hesitation on recommending to family and friends.

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Dealership Information

Shelly Motors Kia is an Franchise dealership that is based in Epsom. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
80 reviews4.6 out of 5 stars — Rated Excellent
Excellent
71
Very Good
2
Average
0
Poor
0
Terrible
7

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    Contact Information

    Address

    Shelly Motors Kia
    Longmead Business Centre Felstead Road
    Epsom
    Surrey
    KT19 9QG

    Get in touch

    0203 130 6713.
    http://www.shellymotors.com

    Opening times
    Mon 8:30am - 6:00pm
    Tue 8:30am - 6:00pm
    Wed 8:30am - 6:00pm
    Thu 8:30am - 6:00pm
    Fri 8:30am - 6:00pm
    Sat 9:00am - 5:00pm
    Sun 10:00am - 4:00pm

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Shelly Motors Kia

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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