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80 reviews from our car dealer reviews community
Leave a review for Shelly Motors Kia
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80 reviews from our car dealer reviews community

Leave a review for Shelly Motors Kia
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"Exceeded expectations "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service was fantastic, under the current climate the business did everything they possibly could to get me in the vehicle I wanted, and also ensured the safety of customers and staff. The whole deal was done remotely, and the car was delivered to me. Everything up to the delivery ran like clockwork. There was no issues at all, smooth, easy and quick transaction. I purchased a Kia Stinger, the car is incredible. I haven't seen its full potential yet, I'm been sensible, but it's enjoyable! Mick and Charlie mainly looked after me, and they had everything in hand, they sorted mostly everything out for me, and they did a brilliant job. Shelly Motors exceeded my expectations and I will highly recommend to others.

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"Kia Niro - very nice car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the new kia Niro, the car is lovely and driving it, is very nice and enjoyable. The dealer got everything sorted quickly, there was no messing and waiting about. Excellent customer service, and the car has been perfect since buying it. I would be happy to buy another car here in the future.

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"Cannot fault Shelly Motors Kia "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole process was smooth, quick and stress-free. I dealt with a very nice bloke, he was helpful, knowledgeable and polite. I didnt once feel pressured into the sale, I was given all the information and time to make a decision. I bought a Kia Niro, its a very nice car, in top condition and was presented well to me. I've not managed to get the best out of it yet, with not getting out and about as much, but what I have experienced of the car, I'm really enjoying it.

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"Seemless experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far very good. I can not fault the experience I had with Chris, nothing was too much trouble he was so helpful! Absolutely no complaints, I have already recommended Shelly Motors to a couple of friends who were in the market for a new vehicle. The customer service provided by all staff I came into contact with was very good. I had a slight hiccup with my account which they were very understanding with while I was sorting it. 5 out of 5 all round!

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"exceeded expectations"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This car is effortless to drive. I have had an automatic car before which I enjoyed driving but this is a completely different experience, you cant even feel the gear change. Very pleasurable to drive. The buying experience was also brilliant. It all exceeded expectations the sales men down at Shelly Motors were brilliant. I would happily tell other people to buy from here. I would also recommend the Kia E-Niro

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"repeat customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used Shelly Motors to buy my last 4 cars and I think I will always use them as my go to dealership. I always recommend to others, they really are the best dealer I've ever used. This time round I've purchased a Kia Sportage, and its absolutely lovely. Really impressed with it. The heated seats are coming in handy too :) Highly recommend this dealership is your looking for brilliant customer service, and high quality vehicles.

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"Very pleased and happy with service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant customer service, from start to finish, cant fault Shelly Motors at all. Very helpful and accommodating. When I went to collect the car is lovely and clean and just as I expected. Very happy with the Kia Sportage and I've really enjoyed driving it since buying. No issues in recommending this garage to friends and family and I would be quite happy to purchase here again myself.

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"Easy, quick & professional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since buying my new Kia Soul I have been highly impressed by the car. I have done a long distance trip in it, and was very pleased to see how well the the battery lasts, it was a very good result, and over-all very happy with it. I am still getting used to the functions of the car and what everything means but Shelly Motors told me when I have an hour free to call back down and they will go through all the functions with me (I bought during restricted times and wasn't able to do a full demo inside the car). The dealership takes customer service to another level, they are on top form in this area - a pleasure to deal with, 10/10 customer service and 10/10 for the vehicle I purchased.

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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely excellent dealership. From first going down there I was very well looked after, the staff were helpful and friendly with me and the whole process was easy and quick. My daughter is going to go and look there soon, I have highly recommended to her and others already. I bought a Kia Niro, and the car is great, it was lovely and clean when I collected it, presented very well! I will certainly use Shelly Motors again next time I need a new car!

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"A* Service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everybody at Shelly Motors provided great customer service, but in particular Robert, he was fantastic, he was always on top of things, knew exactly what he was doing and all round a nice chap to speak to and deal with. It was a straight forward process and I couldn't have really asked for it to be any better. I bought a Kia Stonic and its a real nice car. I'm getting used to the little functions, buttons and handling of the car, and were getting on great. Very pleased, highly recommend Shelly Motors to anybody looking for a quality car and great service all round!

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Dealership Information

Shelly Motors Kia is an Franchise dealership that is based in Epsom. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
80 reviews4.6 out of 5 stars — Rated Excellent
Excellent
71
Very Good
2
Average
0
Poor
0
Terrible
7

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    Contact Information

    Address

    Shelly Motors Kia
    Longmead Business Centre Felstead Road
    Epsom
    Surrey
    KT19 9QG

    Get in touch

    0203 130 6713.
    http://www.shellymotors.com

    Opening times
    Mon 8:30am - 6:00pm
    Tue 8:30am - 6:00pm
    Wed 8:30am - 6:00pm
    Thu 8:30am - 6:00pm
    Fri 8:30am - 6:00pm
    Sat 9:00am - 5:00pm
    Sun 10:00am - 4:00pm

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Shelly Motors Kia

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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