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Bought a lvly cmax Ford Focus from Shotton Part Exchange, smashing car drives well, the lad who dealt with us was very helpful went out of his way.
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All the cars at Shotton Park Exchange Centre were very well presented and value for money, had couple cars from Len and his son.
My granddaughter bought a car from Shotton Part Exchange Centre and after only owning the car for 4 months she has been told that it is structurely unsafe to drive.I will be taking this further as they should not sell unreliable cars.
Lovely car what it says on the tin a bargain low mileage Peugeot 307 1 years mot and good runner for under £1000 staff very friendly looking at some of the reviews; buy an old car you take your chances; things go wrong unexpectedly that’s the risk. Enjoyed my ride back to scarborough flew up Sutton bank car feels great.
Bought a c2 for my daughter to learn to drive in, car has 12 months test and was well priced, it did what it said on the tin, would use Shotton Part Exchange again.
I purchased a car from Shotton Part Exchange Centre about a month before passing my driving test so I had a runaround to start with. I was told the car was well looked after, good condition and so on. 11 days after I passed my test on a road trip the clutch went, and when I rang them they were not interested. I have had to threaten legal action to even get a response and even then they act like children, fogging me off and even trying to say it wasn't their garages problem! They included a warranty, but it's taken so long I have had to pay it myself and then pursue legal action as no one would do anything! I reported them to auto trader who said all I can do is go to trading standards, they're sat there with 4 star average reviews so please google them further and dont trust auto trader like I did! Every time I tried to post on there, they blocked my posts because it was "unsuitable", i wasn't swearing, going mad or anything I literally just one starred, poor service etc and yeah wouldn't let me post!
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Len Evans from Shotton Part Exchange Centre in response to Purchased a car from here
I suggest u remove this comment as u have been given money from warranties 2000 for clutch to be replaced
Lenny and his Dad check out all the cars they sell and have helped me get 2 seperate cars for my daughters. I recommend Shotton Part Exchange Centre.
Reviewer has confirmed their email address
i purchases a car which blew up after 7 weeks due to a major oil leak, i was then supplied with a second hand engine and within 7 days off the new engine being supplied and fitted i took it for a service where i was told who ever fitted this engine would have known if it was run that the timing chain is near enough snapped and it isn't fit for purpose. i was made out to be a liar and i was subsequently told they wouldn't be doing anything and further blocked me off of social media which was where we originally where communicating i have now spoken to trading standards and am processing a claim. i will never recommend anyone to purchase any vehicle from them.
Len Evans in response to worst service iv ever recieved
More like best service we got the car back replaced engine out a running car which was try and tested before removal engine was fine also she tried to accuse the garage dinting wing which was already like once picked up also accuse the garage of smashing her window we have a lot of proof this is lies ie warranties 2000 guy we got engine from also guy who fitted engine
very bad experience!! bought a car that is not safe! 1 week ago. used there so called fantastic warranty company that fobbed me off. rang the garage back with my serious problems with clutch and braking system just to be told a load of rubbish. trading standards and money back for us. I advise people to check car properly before purchase as this is where I failed.
Len Evans in response to terrible
SPOKE WITH HIM TIMES HE WAS TO CONTACT WARRANTIS 2000 WHERE HE WAS TO TAKE TO A GARAGE WARRANTY COMPANY USES FOR REPAIR THIS GUY WAS TRYING IN MY OPINION TO GET HIS MATE IN THE GARAGE TO DO THE LIST OF ADVISORYS ON MOT
Big john in response to terrible
I have heard bad things about warranties 2000 I think they are a bit Mickey mouse company
Bought my cars here for years never a problem great value and well cleaned and great service
Shotton Part Exchange Centre is an Independent dealership that is based in Durham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Shotton Part Exchange Centre
Thornley Station Industrial Estate Shotton Colliery
Durham
County Durham
DH6 2QA
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