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When I visited some time ago, I arranged to buy a Audi A4 Estate, got the money out and was about 20 minutes away when they text and said 'car sold'. When I arrived, as I still needed a car. I was looking at a Honda Accord, and they just wouldn't shut up with their sales banter between them. They pretended to have a conversation about how good the car was and it was so mind numbing that I couldn't even check the MOT on my phone. I asked for a test drive, and they said only in the industrial estate, as they 'have an agreement with the police'. I said I want a proper test drive and they totally refused. I said I'd leave it then and the father totally changed. He said he only sells cars to 'proper people' and that I should trust him. He got very very aggressive and in my face. I reported him to Autotrader where the Audi and Honda were listed, but they just said they'd make a note of it despite him being a real risk to customers. This was way before all of these other reviews were written, I think Jan 2017. AVOID THIS DEALER
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Kath taylor in response to Terrible Company
Hmrc
Bought a Rover 75 v6 from Shotton Part Exchange, its an excellent car and not a bad price drives like new.
Bought a car from this place and I wish I never drove home the oil light and engine management light came on took it to a garage and they told me the head gasket has gone took it back to shotton car ex they took it in said they fixed it but when I got it back and driving home the same thing happened took it to a well known garage and the main dealer both said head gasket and have gave me a report I phoned shotton car ex and they are refusing to fix it and refusing to give money back The only thing I can do now is take them to court to get my money back. THIS IS A SHOCKING CAR COMPANY DONT WASTE YOUR MONEY GO SOMEWHERE YOU WILL GET A GOOD CAR THAT WILL LAST SHOTTONS CARS LOOK NICE AND CLEAN BUT I THINK THEY ARE NOT HOW THEY APPEAR JUDGING ON MY PURCHASE.
Lorraine in response to D B
Stay away from this company. Not honest at all or decent in their trading. Point blank refused a refund for a car they knew was dodgy.
I found the car at Shotton Part Exchange Centre to be excellent value for money.
Shotton Part Exchange Centre is an Independent dealership that is based in Durham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Shotton Part Exchange Centre
Thornley Station Industrial Estate Shotton Colliery
Durham
County Durham
DH6 2QA
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