16% Reviews
replied to
62% Recommend
to friend


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24 reviews from our car dealer reviews community
Leave a review for SM Specialist Cars Ltd

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24 reviews from our car dealer reviews community

Leave a review for SM Specialist Cars Ltd
Click on the stars to start your review
"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had nothing but good service from this dealer. Tan was helpful and polite. No pressure and made it very easy for me. Really like my Lexus and i have recommend them to a couple of friends since my purchase . Thank you.

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"Good service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went SM Specialist Cars as they were advertising a cheap Hyundai Coupe as I only needed a 'mule' to do the commute. Treated professionally even though the car was at the bottom end of their price range. Car has been great. Got a follow up call after 2 weeks to ensure all was well. Would recommend this dealership.

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"Wouldn't recommend this dealer."
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I sent them 3 emails regarding the car I wanted to buy but they didn't reply.

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"Keep away !!!"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

SM Specialist Cars sold me a car. Then I was waiting 2 months for the vc5 document. I receive the vc5 there was C cat Car. I paid like for good car. Car after crash , rubbish. Keep away from SM cars!!!

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+1 Found this review helpful
"No pressure to buy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was just browsing Auto trader when I came across a car that I was interested in and the price was cheap. So gave them a call thinking it would be gone at that price, to my amazement it was still for sale, so off I trot to the dealers to have a look. The sale team of Stefan and Jordon were very polite and courteous and there was no pressure from them to make me buy the car at all/ We agreed a price for my car and the deal was done would use the garage again Many thanks to Stefan at SM Specialist Cars.

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"Very pleased"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional dealers. Really helpful, friendly and informative. Nothing was too much trouble. I bought a BMW in September and I am very happy with it and it was a really good price. I would recommend this dealership.

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"Ryan"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

SM Specialist Cars sold me a rubbish 320i bmw. I had to buy a new tyre as car tyre popped when joining m1 back to London. Then car engine gave up 4 months later leaving me in debt as car was financed. Rubbish company in my opinion.

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+8 Found this review helpful

A member of staff from SM Specialist Cars Ltd in response to Ryan

Hi, really sorry to hear about this. If you had called us and let us know we would have come to you, collected your vehicle and would have had it fully repaired, or would have given you a full refund. If you wish to discuss this further please call us on 01234340846. Regards, SM Specialist Cars Ltd.

Jane in response to Ryan

I disagree with SM Specialist cars they make themselves seem reasonable simply because they know you didn't ask them for a repair or refund. I know otherwise. Had you asked for a refund for your faulty car you would not have had a reasonable response.

Tanvir Mumtaz from SM Specialist Cars Ltd in response to Ryan

Does not mention much detail or who you dealt with? As the director of the company we take warranties on our vehicles very seriously, we have not received any complaints at all regarding this matter... please call us and provide us with your registration number and more details. Regards, T Mumtaz.

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"not too bad"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford from this dealership in June. The car had not been valeted and When I washed it it revealed a few scratched but other than that it was okay. It was seasonably good value for money But I have had to have the AC re-gassed and an oil change after only a week. I had this done at another garage as I didn't really want to travel back to the dealership.

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"CE"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aftrr spending 6 months withoit a car, I finally bought a 07 Citreon Picasso from this dealer. The staff were amazing. I especially think that both Jordan and Stephan were great. I noticed a noise after purchase and took it back. They sorted it out immediately without any hassle. Now drives like a dream. Car was excellent value for the age and came with a full Citreon service history. Thanks guys.

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"good overall no mot"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW from this dealership. The car is good but it did not come with an MOT or service. The car was good value or money and I have not had any issues with it up to now. I would recommend them.

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Dealership Information

SM Specialist Cars Ltd is an Independent dealership that is based in Bedford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews3.6 out of 5 stars — Rated Very Good
Excellent
14
Very Good
1
Average
1
Poor
5
Terrible
3

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Contact Information

Address

SM Specialist Cars Ltd
Melbourne Street
Bedford
Bedfordshire
MK42 9AX

Get in touch

http://www.smspecialistcars.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

62%
Would recommend this dealer to family and friends
62%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
16%
Percent of reviews responded to by this dealer

Additional Information About SM Specialist Cars Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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