Bought a Mitsubishi outlander from them. No hassle or hard sales they allowed me to make up my own mind. I purchased it unseen and they delivered it next day the guy who delivered it went through the car with me until I was satisfied with everything. Only problem was that it only had one key but after I telephoned them it was all sorted out & now I have two keys Would I go back? would not think twice yes.
The team was excellent. They were very warm and welcoming. They even picked me up from train station. The car is beautiful as described. I would highly recommend them.
The service I have received from S M Specialist Cars from the start has been excellent. When I first enquired about car I was contacted by Stefan who was polite and professional from the beginning. Any questions I had were answered straight away and I did have questions about service history and other queries and Stefan was really patient and said he would look into these and come back to me on a certain day and time (which he did everytime) Meeting the guys at S M Specialist Cars was great and again very professional and honest about car and i was given a decent amount of time to loo at the car and drive to really make sure it was for me. The after service I have received from Stefan and Tanvir has been again brilliant. The car had an issue with a smoke smell which for me was a big thing. Tanvir has been in constant contact and responded to every email. I have obtained a quotation from a local valeting company to provide a full clean of the car and S M Specialist Cars have very kindly agreed to cover the full cost. I just want to say, that I don't believe that S M Specialist Cars knew about the smoke smell as the car didn't smell when I first saw it and also wen it arrived at the garage. Overall the experience has been great and I would use them again in the future. Thanks Stefan & Tanvir at S M Specialist Cars Ltd
Reviewer has confirmed their email address
Recently purchased a Toyota Landcruiser from here - no pushy sales patter or pressure selling - nothing hidden - very friendly and accommodating (I actually went to purchase a different car and changed my mind at the last minute when I saw something even better, but nothing was too much trouble for them). All the team were professional, friendly and very helpful. The icing on the cake for me was when I had a couple of very minor issues they were extremely helpful, lent me a curtesy car and resolved the issues. I was that impressed I purchased a second vehicle weeks later for my daughter, and I know where I will go when the wife's car needs changing.
We just brought a car from here, impeccable service, good communication, allowed us time to look at cars and consider, no pushy sales people. Amazing experience overall.
Highly recommend. The team went above and beyond for my daughters' 1st car. Exceedingly professional and knowledgeable staff. No pressure selling. They made me feel at ease after experiencing some shocking car dealerships. I can't thank them enough!!! The whole experience was extremely seamless and professional and I will be returning soon to purchase my son's car. Bravo!!! I would give them a highly grade if I could!!!
Reviewer has confirmed their email address
I purchased my car from this garage over the phone as I felt confident and they are very trustworthy, I travelled 3 hours to collect the car, everything was ready for me the car is super!! Would highly recommend. Many thanks
Reviewer has confirmed their email address
I contacted the team through their website about wishing to view and to test drive a Honda CR-Z that they had listed. Stefan replied to me right away with details and even recorded a personal video showing the features and condition of the car. When I went down to visit the next day I was briefly shown the vehicle before I was left to inspect it by myself and allowed to take it for a short drive, which I much appreciate as the car really spoke for itself. Happy with the vehicle I opted for a part exchange, which was a breeze, Stefan walked me through everything, I am very happy with my purchase and recommend going and having a look at what they have to offer.
Reviewer has confirmed their email address
From start to finish excellent customer service, Stefan was outstanding. Had a small issue when car was delivered however this was quickly resolved to our satisfaction - would definitely recommend using these guys, nothing is a problem. Great service - we will definitely be buying our next car from SM Specialist Cars
Reviewer has confirmed their email address
Great service from viewing van to pick up. Stefan was responsive and helpful but no pressure to sale. Full years MOT and all service points included in price. Well done! Given current levels of service across Britain this was a joy! Thank you!
SM Specialist Cars Ltd is an Independent dealership that is based in Bedford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
SM Specialist Cars Ltd
Melbourne Street
Bedford
Bedford
MK42 9AX
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