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87% Recommend
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33 reviews from our car dealer reviews community
Leave a review for Swansway Chester Peugeot
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33 reviews from our car dealer reviews community

Leave a review for Swansway Chester Peugeot
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"A huge thank you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to the team for their excellent service and for making my car-buying experience a positive one. The customer service provided was top, With the team being polite, helpful, and friendly. Special mention goes to Glenn, who was brilliant in looking after me. As a VW fan, I appreciate that there were no issues or pressure when it came to selling me the car. I opted for an automatic car this time round due to a hip issue, and I am pleased with this decision. The ease of not changing gears has made driving a lot easier for me. I personally now prefer automatic cars over manual ones. The ca has been excellent with nothing to report thus far. I am pleased with my decision to buy this car from this dealership.

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Sharon from Swansway Chester Peugeot in response to A huge thank you

Good morning Steven, Thank you kindly for your 5 Star review your comments are gratefully received. We are thrilled to hear you had a amazing customer journey. We will cascade your kind words to Glenn and the team at Chester Peugeot. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very pleased with my car. 5 stars all of the way!

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Sharon from Swansway Chester Peugeot in response to ⭐⭐⭐⭐⭐

Good Morning Bryan, Thank you for this 5 star review. We trust that you are enjoying your new vehicle. Thank you so much for giving us your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Nathan was perfect ❤️"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nathan was perfect from start to finish, he was polite, approachable and he sold me an amazing car. The aftercare is just as important and when I had an issue with my taillight, Nathan told me to bring it back down and long story short, the issue was resolved. This wasn't the reason for knocking it down a star, but I won't get into that as everyone was lovely and did exactly what they said hey would. I would buy again without hesitation.

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Sharon from Swansway Chester Peugeot in response to Nathan was perfect ❤️

Good Morning Alison, Thank you kindly for your 4.4 star review and your comments that are gratefully received. We are thrilled you have received an amazing customer journey with Nathan at Chester Peugeot, and you have received good service with After Sales team. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a used car here, was a great experience with Billy and no problems with the car since having it. There were a few very minor issues on collection that they immediately rectified.

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Sharon from Swansway Chester Peugeot in response to Great experience

Good morning Matthew, Thank you so much for your 5 Star Review. We are thrilled you had a great experience with Billy and the team at Chester Peugeot. It is really good that the team acted quickly with the minor issues on the day of collection. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Always go the extra mile"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Chester Peugeot were incredibly helpful and friendly. They took their time to explain everything clearly, ensuring that I had a full understanding of the car and its features in order to make an informed decision. In fact, I have purchased multiple cars from Chester Peugeot in the past, and I have always been satisfied with their service. The manager, in particular, has been exceptional in promptly resolving any issues that may have arisen. They combine excellent service, helpfulness, and friendly staff who go the extra mile to ensure a positive car buying experience.

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Sharon from Swansway Chester Peugeot in response to Always go the extra mile

Good Morning, Thank you kindly for your 5 Star review your comments are gratefully received. We are thrilled that the manager resolved any of your concerns promptly. We will cascade your kind words to team at Chester Peugeot. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"A great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience buying my SsangYong from Nathan. He was very helpful and friendly throughout the process. The car was in excellent condition and he even followed up with me after the purchase to make sure everything was fine. I would highly recommend Nathan and his dealership to anyone looking for a reliable and affordable car. A solid five stars

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Sharon from Swansway Chester Peugeot in response to A great experience

Good Morning Paul, Thank you kindly for your 5 Star Review your comments, they are gratefully received. We are thrilled that you have received amazing customer journey from Nathan and the team at Chester Peugeo, and that you over the moon with your new SSangYong. Thank you so much for your custom and your recommendation. We look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Amazing service and immaculate cars. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a lovely little Peugeot I have. I've had the car since August, so this is a very true review on the car. I did have an issue with the water pump as it needed replacing but once I mentioned this to the team, they were more than happy for me to bring it in to be replaced. I would like to mention that this was done really quickly as my car is used daily. Joe looked after me throughout the sales process and he was very transparent and professional to deal with, I couldn't fault his service or his knowledge. The car runs great overall and it is an easy 5 stars for me.

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Sharon from Swansway Chester Peugeot in response to Amazing service and immaculate cars.

Good Morning Carole, Thank you kindly for your 5 Star review your comments are gratefully received. We are thrilled even though you had a problem with the vehicle this was sorted in a quickly fashion. We will cascade your kind words to Joe and team at Chester Peugeot. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Our preferred car dealership. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'll be honest, I haven't driven much and don't drive a lot now days, but the journey back from Chester spoke volumes about the quality of the car. Whichever way out the dealership you go, whether through town or roundabout way you are guaranteed to hit large amount of traffic and I haven't drove since my partner wrote my last car off so I was very unnerved. The car handled very well indeed and made me feel very comfortable from the get go. Nathan is our new sales rep instead of Anthony who usually looks after us, both gentlemen are lovely and always so good to us.

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Sharon from Swansway Chester Peugeot in response to Our preferred car dealership.

Good Morning Margaret, Thank you kindly for your 5 Star review your comments are gratefully received. We are sorry to hear your about your previous vehicle being written off, we hope you can gain your confidence in your new vehicle. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Love our little 2008 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Changing to the Peugeot 2008 has been quite a change for us as we had a Vauxhall Astra before, our daughter had bought the 3008 which is the bigger version and we really liked it. We decided we didn't need something quite so big anymore and went with the slightly smaller option. My husband and I are really enjoying using the car, it's comfortable, easy to drive and looks really nice too. Nathan was the sweetest, really looked after me and my husband. Swansway Chester Peugeot are a really good company to consider if you are in the market for a Peugeot, the cars are good quality and the customer service is obviously of a high priority to them.

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Sharon from Swansway Chester Peugeot in response to Love our little 2008 😊

Good Morning Kirsten, Thank you kindly for your 5 Star Review and your comments are gratefully received. We are thrilled you have received an amazing customer journey from the team at Chester Peugeot and that you a over the moon with your new 2008 car. . Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Brilliant!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I drive hire cars regularly for my job and have always had Audi's as my personal cars, the last was a Q3 and before that a A6 Avant. I was using the Peugeot 2008 on hire for a couple days and both my wife and I really liked the car, we hadn't had Peugeot's before and decided when it was time for a change we would give them a go. We went with the 3008 and went through Swansway Chester Peugeot to get this. The car itself has been excellent, runs well, sounds healthy and I have absolutely no complaints. Nathan was exceptional throughout and the only thing stopping me from giving full marks was there was no car mats, the car wasn't cheap so it was a little thing which would have made all the difference for me. I would however, definitely use Swansway Chester Peugeot again.

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Sharon from Swansway Chester Peugeot in response to Brilliant!

Good Morning Ross, Thank you kindly for your 5 Star review your comments are gratefully received. We are thrilled you that your cross over from Audi to Peugeot 3008 went smoothly with the team at Chester Peugeot, and we trust you are enjoying your new car. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Swansway Chester Peugeot is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Peugeot models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Peugeot!

Deals in: 4x4s, Cars
Manufacturers: Peugeot
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews4.5 out of 5 stars — Rated Excellent
Excellent
27
Very Good
3
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    Swansway Chester Peugeot
    Sealand Road
    Chester
    Cheshire West and Chester
    CH1 4LS

    Get in touch

    01244 883073
    https://www.swanswaygarages.com/peugeot/contact-us/chester/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Swansway Chester Peugeot

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Swansway Chester Peugeot
    VAT Number: 823 8072 33


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