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They come across very friendly, but it's all fake. You buy a car and and they cover up all the problems with the car. Then you drive away and it all starts to happen. You become aware of all the faults but when contacting them they keep making excuses all the time. They are complete liars. The car I got from them is awful. So much work needs doing. They even told me that they have moved. What a joke. Please be carefull I really don't want customers going through what I am having to go through. Check reviews. There are certainly a lot of unhappy customers. The good reviews I reckon are from close people that they know. It's disgusting in how they think they it's right in how they are selling unsafe cars and taking our money . Passing a MOT when engine light is on. That is a fail. The more people that report there issues to DVLA the better. This company needs to be closed down and never trade again.
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Definitely avoid this place with full of rude amateurs
Reviewer has confirmed their email address
Absolutely shocking, cowboys, will take your money then not refund once the have sold you an unfit for purpose vehicle. Nephew bought a car that the failed to start as soon as he got it back home. Shocking customer service, They will make it as difficult as possible to get anything sorted. Avoid - do not part with your money, they are really not nice or professional at all!
I bought a car Hyundai i30 Reg EN**** from west-motors.co.uk. Initially, before the purchase they were very polite and nice. After the sale, during cleaning the car I found that in the past, there was a small dent and paint work done near the left side of the front bumper, but that was not mentioned in the advertisement neither on auto trader website nor on their website. When I contacted them and told them that they hide the information intentionally or unintentionally and my car doesn't worth this much. I want to return my car or want a proper concession as no one will buy this car from me in this price. They said go to court. So Now I will have to go to court for justice. Please stay away from these cheats. If buying a car from them do a proper professional check specially body work (paint and dents minor ones) and engine works. After sales they will give you terrible pain and stress. They will not accept their fault. Please be careful from them. Thanks Waqas
Reviewer has confirmed their email address
Fantastic service and Andy and Jamie were really helpful
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I bought a car from West Motors and I loved the service I got from Jamie and the rest of the staff. Jamie was very clear and he showed faith in me as a customer which I appreciated a lot. What he said about the car was true. He also was very good with the whole sale process. Many thanks Alban
Reviewer has confirmed their email address
Another company once they have your money they are not interested. Had my car delivered without looking at it what a massive mistake. All the wiper blades are illegal and split, one of the folding mirrors don’t fold . Service light on and was told it’s just had a full service . No parcel shelf and to top it off it was delivered with 0 on the amount of fuel left so it stopped and cut out on my drive . Had to go and get a cab and fill it so I could drive it to the fuel station. No response from my email or calls . PLEASE LOOK AT ALL THE NEGATIVE COMMENTS BECAUSE NEXT TIME IT COULD BE YOU ….
Reviewer has confirmed their email address
Karl in response to Absolutely terrible service
I’m glad you opened my eyes me and my wife wanted two new cars and we see both on their site and thought brilliant we can get them both from one dealer. I definitely won’t be going to this garage. I hope you get it sorted but sounds like your not going to with the rest of the negative feedback I’ve read in other sites …
The whole team at west motors were great! Had a minor issue after completing the purchase which was quickly sorted!! For me they couldn’t have done more. Would definitely use again! Thanks all 👍🏻👍🏻
Reviewer has confirmed their email address
Brilliant service with Farook. No pushy sales tactics. Let me test drive numerous cars to ensure I was confident that I was buying the right car. Can’t fault at all, thank you Farook, absolutely LOVE my Honda!
Reviewer has confirmed their email address
Easy and stress free purchase of my first car. The staff were extremely helpful and friendly and made me feel completely at ease. I would definitely recommend them to anyone looking to buy their first car.
West Motors is an independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Car Dealer Reviews has been notified that West Motors no longer trades from 823 Western Road, Park Royal, London, Greater London, NW10 7LT. We have update the new address above. Dealership also moved location in Feb 19 from West Drayton to Uxbridge.
Manufacturers: Sells a variety of makes and models
Independent Dealership
West Motors
Rear Yards Packet Road Lane
Uxbridge
Greater London
UB8 2JR
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