Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


51 reviews from our car dealer reviews community
Leave a review for West Motors
Leave a review

51 reviews from our car dealer reviews community

Leave a review for West Motors
Leave a review
"Please don't buy from this dealership."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They come across very friendly, but it's all fake. You buy a car and and they cover up all the problems with the car. Then you drive away and it all starts to happen. You become aware of all the faults but when contacting them they keep making excuses all the time. They are complete liars. The car I got from them is awful. So much work needs doing. They even told me that they have moved. What a joke. Please be carefull I really don't want customers going through what I am having to go through. Check reviews. There are certainly a lot of unhappy customers. The good reviews I reckon are from close people that they know. It's disgusting in how they think they it's right in how they are selling unsafe cars and taking our money . Passing a MOT when engine light is on. That is a fail. The more people that report there issues to DVLA the better. This company needs to be closed down and never trade again.

Get Car Leasing

Reviewer has confirmed their email address

+9 Found this review helpful
"West motors"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Definitely avoid this place with full of rude amateurs

Get Car Leasing

Reviewer has confirmed their email address

+9 Found this review helpful
"Avoid at all costs!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely shocking, cowboys, will take your money then not refund once the have sold you an unfit for purpose vehicle. Nephew bought a car that the failed to start as soon as he got it back home. Shocking customer service, They will make it as difficult as possible to get anything sorted. Avoid - do not part with your money, they are really not nice or professional at all!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Be Careful from Liars and Cheat "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car Hyundai i30 Reg EN**** from west-motors.co.uk. Initially, before the purchase they were very polite and nice. After the sale, during cleaning the car I found that in the past, there was a small dent and paint work done near the left side of the front bumper, but that was not mentioned in the advertisement neither on auto trader website nor on their website. When I contacted them and told them that they hide the information intentionally or unintentionally and my car doesn't worth this much. I want to return my car or want a proper concession as no one will buy this car from me in this price. They said go to court. So Now I will have to go to court for justice. Please stay away from these cheats. If buying a car from them do a proper professional check specially body work (paint and dents minor ones) and engine works. After sales they will give you terrible pain and stress. They will not accept their fault. Please be careful from them. Thanks Waqas

Get Car Leasing

Reviewer has confirmed their email address

+10 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service and Andy and Jamie were really helpful

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Jamie is the best."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from West Motors and I loved the service I got from Jamie and the rest of the staff. Jamie was very clear and he showed faith in me as a customer which I appreciated a lot. What he said about the car was true. He also was very good with the whole sale process. Many thanks Alban

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Absolutely terrible service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Another company once they have your money they are not interested. Had my car delivered without looking at it what a massive mistake. All the wiper blades are illegal and split, one of the folding mirrors don’t fold . Service light on and was told it’s just had a full service . No parcel shelf and to top it off it was delivered with 0 on the amount of fuel left so it stopped and cut out on my drive . Had to go and get a cab and fill it so I could drive it to the fuel station. No response from my email or calls . PLEASE LOOK AT ALL THE NEGATIVE COMMENTS BECAUSE NEXT TIME IT COULD BE YOU ….

Get Car Leasing

Reviewer has confirmed their email address

+6 Found this review helpful

Karl in response to Absolutely terrible service

I’m glad you opened my eyes me and my wife wanted two new cars and we see both on their site and thought brilliant we can get them both from one dealer. I definitely won’t be going to this garage. I hope you get it sorted but sounds like your not going to with the rest of the negative feedback I’ve read in other sites …

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole team at west motors were great! Had a minor issue after completing the purchase which was quickly sorted!! For me they couldn’t have done more. Would definitely use again! Thanks all 👍🏻👍🏻

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"5* Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service with Farook. No pushy sales tactics. Let me test drive numerous cars to ensure I was confident that I was buying the right car. Can’t fault at all, thank you Farook, absolutely LOVE my Honda!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service, friendly staff! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easy and stress free purchase of my first car. The staff were extremely helpful and friendly and made me feel completely at ease. I would definitely recommend them to anyone looking to buy their first car.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

West Motors is an independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Car Dealer Reviews has been notified that West Motors no longer trades from 823 Western Road, Park Royal, London, Greater London, NW10 7LT. We have update the new address above. Dealership also moved location in Feb 19 from West Drayton to Uxbridge.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews3.6 out of 5 stars — Rated Very Good
Excellent
32
Very Good
2
Average
0
Poor
3
Terrible
14

Add Review

  • Submit new information

  • Contact Information

    Address

    West Motors
    Rear Yards Packet Road Lane
    Uxbridge
    Greater London
    UB8 2JR

    Get in touch

    0203 7523905
    http://west-motors.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    23%
    Percent of reviews responded to by this dealer

    Additional Information About West Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more