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51 reviews from our car dealer reviews community
Leave a review for West Motors
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51 reviews from our car dealer reviews community

Leave a review for West Motors
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"Poor quality service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a Peugeot 3008 2010 modeland I have paid the whole amount they asked. At the time of delivery I asked the salesman when should I change the engine oil and filters and he said I havr to only change it after 12000 miles or 1 year as they have already changed it. After a couple of days my vehicle engine sound was changed and a message was displaying with red colour stop light with beeps " low engine oil pressure ". I went to a nearest garage and when they checked the oil and filters was not changed for ages. I changed that and the vehicle was ok. When I contacted them they said that it is my mistake that i went another garage and they offered a £40 for the cost of oil change. When I told them I am going to put a review they told me to not to do that and so I demanded an year warranty for the car. They told me to pay £250 for that. I have got the pictures of oil and filter which I changed. So please don't believe in what they says. Please do thorough checks if youbare buying a car from them.

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+2 Found this review helpful
"Brilliant, friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son has just purchased his first car from West Motors. From the first phone call right through to delivery, the service we received was great. They were happy to answer any questions we had and my son is really happy with the car. Would definitely recommend!

FK from West Motors in response to Brilliant, friendly service

Thank you for your review Lisa, it's been a pleasure doing business with you. Wishing you a Merry Christmas and a Happy New Year.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easy, friendly, helpful

FK from West Motors in response to Great service

Cheers for the review. Merry Christmas and Happy New Year

"A Ali"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been there n found a nice person to help me out very coprative man thanks to all west motor team

KB from West Motors in response to A Ali

Thank you for your review Ali, much appreciated. Enjoy your new car and all the best in your future plans.

"Professional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my second car off these guys a few weeks ago and I just can't recommend them highly enough. I bought my first one off them back in 2015 and drove it over 80,000 miles and thought it's time to get it changed. It seems they moved sites since then and their company expanded over the years. I am very happy with the service provided and all the team made me feel at ease. Thanks again guys, will definitely recommend you to all my friends and family. Cheers

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+2 Found this review helpful
"Top quality service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently visited and purchased a lovely Nissan qashqai from West motors. From seeing the advertisement and speaking to the polite staff there I went and viewed the vehicle. George really did explain every feature of the car, and was professionally outstanding in his handling of the sale. Both staff made the whole experience less daunting for me, and even assisted me with the tax on the vehicle. Highly recommend to anyone wishing to buy a car. My friend in January is going to visit with her daughter. Great service.

"Written off car sold"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got Toyota avensis from West Motors in September 19. advert was full service history. 2004 mileage MOT done. no bargaining. As soon as started driving home after paying the engine sign started flashing. Went back immediately Alan switched off manually. Within a week started stalling. Went back to them. Salesman Alan did computer check and said all is ok. I believed him and left. Within a week again stalled. Now the heating went off. Went back again. They kept car for 3 DAYS And I kept calling for update. Eventually got car back saying all sorted . believed them again and left. 3rd week same problem recurred. heated discussion with Ken and I said I will take to another approved garage as lost trust in them. The guy at West motors ken was helpful but not ready to take responsibility. Took to another approved garage to pay my own money. The approved garage quickly found problem with head Jack and apparatus which West motors couldn't find in 3 days. Fake servicing. Appalling. dont use. They gave my money back which is why we need star . But the fact is when you buy a car from them the servicing they claim is fake. If you are lucky and the car is good anyways then it will work. There will be no servicing or checks it's your luck that the guy who sold the car to West motors has sold in good condition. They will lie about aa checks. The garage they use for apparently servicing is bollocks. Fooling people . Don't use my advise.

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+6 Found this review helpful
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"First class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I live between Bath and Chippenham and have been looking for a Skoda Yeti for many months when the car we finally bought was found on this site. It was now or lose it so we travelled the 100 miles to see it. It was perfect after looking and test driving the Yeti. We've now had it more than a month and it's great and so far no complaints. Kinan and staff were very helpful and helped us sort everything out paper-wise and a week later went to pick the aforesaid vehicle up. We would use West Motors again.

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+2 Found this review helpful

Staff from West Motors in response to First class service

Many thanks for your review Tom, doing business with you was a real pleasure. We wish you and your wife all the best.

"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I searched around for a Ford Mondeo for my son & came across one that West Motors was advertising. I've bought a lot of cars so turned up expecting something that was in some way defective (sadly, often the case) but instead, was very pleasantly surprised by an immaculate, clean vehicle (with supporting paperwork) and an extremely pleasant salesman - no pressure at all plus a decent test-drive (not the normal hop around the block). Highly recommended.

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+3 Found this review helpful

Staff from West Motors in response to Very happy

Hi Eddie, thank you again for your custom, it's been a pleasure knowing and we wish you all the best in your future plans.

"My car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a new car when I came across West Motors which was advertising my car that I have now. I went to have a look at it and brought it.

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+3 Found this review helpful
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Dealership Information

West Motors is an independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Car Dealer Reviews has been notified that West Motors no longer trades from 823 Western Road, Park Royal, London, Greater London, NW10 7LT. We have update the new address above. Dealership also moved location in Feb 19 from West Drayton to Uxbridge.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews3.6 out of 5 stars — Rated Very Good
Excellent
32
Very Good
2
Average
0
Poor
3
Terrible
14

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  • Contact Information

    Address

    West Motors
    Rear Yards Packet Road Lane
    Uxbridge
    Greater London
    UB8 2JR

    Get in touch

    0203 7523905
    http://west-motors.co.uk/

    Opening times

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    23%
    Percent of reviews responded to by this dealer

    Additional Information About West Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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