The vehicle I purchased from Whitley Bay Motors was not road worthy. it was sold with a dodgy MOT and lots of mechanical issues. The dealers did ask for a chance to repair the car but I declined because of the fact that the car was sold in such poor condition. The car is being rejected.

I visited this dealership in May and bought a car. It had been back and forth to the dealership for repairs and now that the warranty is up its at a local garage because im having issues with the alarm. other than that the car has been okay since the dealership did the repairs but it took some hard work to get them to do it.

Do NOT use this company. I purchased a used car from the Washington, Tyne and Wear branch of this company in February 2016 - the supposed valeting had obviously not been carried out as there were empty sweet wrappers in the driver's door pocket but that's a minor detail compared with what came shortly afterwards. Just a few weeks after my purchase the car stopped working as, our local garage mechanic discovered, the pipes from the power steering pump were corroded and leaking. I could not use the car at all for weeks. On contacting the motor company their immediate response was to try and say I was out of their 31 days guarantee. On being advised that people have statutory rights for 6 months they agreed that, as there was no way I could get the car to them, they would pay our local mechanic to carry out the repair -the payment was to be made by B.A.C.S. The repair was carried out but to date, 5 months later, Whitley Bay Motor Company have not paid our mechanic. We are now looking at taking this matter to the Small Claims Court but neither we, nor our local mechanic should have to be put to this trouble. I repeat, DO NOT USE WHITLEY BAY MOTOR COMPANY.

I purchased a Ford Fiesta from here and everything has been good other than the fact that I asked for the tyres to be changed due to them balding but all they did was swap them around. Other than that the car is good and I have had no further issues. I would recommend them.

I purchased a Honda Civic from this dealership. I have had the car for a few months now and so far so good...had no issues at all. The car was very clean and pretty spot on really! Very good price. I would recommend this dealership, everyone was very nice and helpful.

Alright service form Whitley Bay can't complain! Wasn't bad at all. The cars are a little bit pricey but you get what you pay for. I would recommend this dealership.

I can't fault Whitley Bay Motors, I was delayed getting down to them and they were patient and understanding and held the car for me with no fuss. They were very helpful during the exchange and when I discovered a fault with the car they honored the warranty and arranged to have it fixed with a Jeep specialist. I'd certainly recommend them.