Paul C, December 2023
"Commercial vehicle "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Meeting my expectations, the conversation with the team regarding the Amarock was quite insightful. Their communication was clear and transparent, giving me a good understanding of the vehicle's features. As a commercial vehicle, it had the typical aspects I would expect, including some minor rust as described by the team.
What impressed me most was their punctuality. The delivery was on time, which is always appreciated in this industry. Overall, I'd rate my experience a solid 5. The team's transparency and timely delivery overshadowed the small scrapes and scuffs (which I was well aware of), showing their commitment to customer service.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Commercial vehicle
Hi Paul.
Thank you for sharing your experience with us. It's fantastic to hear that the team exceeded your expectations during your interaction regarding the Amarok.
Thank you for awarding us a solid 5 rating. It's wonderful to know that our transparency and punctuality overshadowed any minor imperfections, reaffirming our dedication to providing excellent customer service.
We appreciate your feedback and trust in Williams Motor Company.
Wishing you many successful journeys with your Amarok.
Courtney R, December 2023
"Such a nice bunch "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was in the market for a second hand car, I liked the look of the Citroen C3 Williams had in stock. I am so pleased that I went down that day, I am so happy with it! When I got there the team were so nice to me, welcomed me and made me feel so at home, honestly, it wasn't daunting at all. The team were lovely people and nice to deal with.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Such a nice bunch
Hi Courtney.
I'm thrilled to hear that your experience at Williams Motor Company was such a positive one! It's always refreshing to find a car that not only meets your needs but also brings you genuine happiness.
We are glad to hear that the team at Williams made you feel right at home from the moment you arrived.
Thank you for sharing your positive feedback about Williams Motor Company. Here's to many enjoyable miles ahead in your Citroen C3, and may it continue to bring you joy and reliability for years to come.
Jaqueline M, December 2023
"Brilliant little Citroen C1. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since I have been working away at sea since I bought it, I don't really have much detail to give with me not driving it. From what I know, the last time I drove it, it was excellent and I'm guessing it still is. The customer service at Williams was of my standards. 4 stars as no one is perfect.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Brilliant little Citroen C1.
Hi Jaqueline.
I appreciate your honest assessment of Williams Motor Company's customer service, and it's commendable that they met your standards. Awarding them four stars acknowledges their efforts, recognising that perfection is a rare achievement in any aspect of service.
Wishing you continued satisfaction with your car and safe travels at sea.
Victoria M, December 2023
"Over the moon 💫"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My husband and I only live down the road and are returning customer of Williams Motor Company, the car has been really nice so far, we have a large family car so were in the market for just a little run around for getting to and from work.
They had a little Vauxhall Adam which was in good condition, low millage for its age and having bought cars from Williams in the past, I trust the vehicles they have on offer.
There are no warning signs and the car is running great, the customer service was memorable as always. I am over the moon with Williams Motor Company.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Over the moon 💫
Hi Victoria.
It's fantastic to hear that you and your husband have had such a positive experience with Williams Motor Company once again! Being returning customers speaks volumes about the trust and satisfaction you have in their services.
I'm glad to hear that the car is running smoothly. Consistency in customer service is key, and it's wonderful to hear that your experience with Williams Motor Company has been memorable once again.
Thank you for sharing your positive feedback about Williams Motor Company. Here's to many more enjoyable drives in your new Vauxhall Adam, and may it serve you well for your commuting needs.
Best regards,
Bertha S, December 2023
"Easy company to work with. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really happy with my new Hyundai Santa Fe, the car is lovely, feels very comfortable to drive and isn't to different to the Ford I had before so it's been really easy to get used to it.
I took the car to Hyundai for a health check and there were a few bits which need looking at but nothing serious and nothing which is currently effecting the functionality.
I am working closely with Williams Motor Company to sort the issues and I am very happy with how well they handled everything, start to finish.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Easy company to work with.
Hi Bertha.
I'm delighted to hear that you're enjoying your new Hyundai Santa Fe! It's wonderful to know that the transition from your previous Ford to the Santa Fe has been smooth and that you find it comfortable to drive.
Thank you for sharing your positive experience with your car and Williams Motor Company. It's always a pleasure to hear about such positive interactions and satisfactory outcomes.
Here's to many more enjoyable miles with your new car!
Nathaniel A, December 2023
"Brilliant! Very happy with Williams. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been in the market for another used car, I have always had premium brands like Range Rover, BMW, Audi, I have had Ford Kuga in the past as well so I very open mind. I saw a Jaguar XF at Williams Motor Company which just seemed to fit the bill perfectly for me.
The car has been perfect so far, no problems and nothing that concerns me, the customer service was spot on start to finish, all in all the experience has been excellent and i no doubt will be back to Williams when I am ready for a change.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Brilliant! Very happy with Williams.
Hi Nathaniel.
Thank you for sharing your experience with us! We're thrilled to hear that you found the perfect fit with the Jaguar XF at Williams Motor Company.
It's great to know that the car has been perfect for you so far, without any concerns or problems. We're glad that our customer service met your expectations from start to finish, and we appreciate your kind words about your overall experience.
We value your business and wish you many enjoyable miles in your Jaguar XF.
Andrew S, December 2023
"Faultless! can't praise enough."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely love my new Range Rover Sport.. I have had 4 or 5 Range Rover's in the past and the only one which I would say is slightly better was a 20 year old P38, the way it was set up, the after market features and the way it popped and banged being petrol set it apart from anything I have owned.
This car from Williams motor company would still share the accolade of top spot in my opinion, the condition, the comfort and way it drives all feel premium and there are a few more bells and whistles compared to my other cars..
I a very happy with the service, the sales team with friendly and approachable, the after sales care has been spot on, I had an issue with the car which I was able to take to a local specialist to be fixed, the money was in my account just days after the repairs were finished so I am incredibly happy with the service, I can't praise the team enough.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Faultless! can't praise enough.
Hi Andrew.
Thank you for sharing your enthusiasm for your new Range Rover Sport! We're thrilled to hear that you're loving it and that it's competing closely with your previous Range Rover experiences, even rivaling the memorable P38 you owned.
We're sorry to hear that you encountered an issue with the car, but we're glad that it was promptly addressed by a local specialist and that the reimbursement process was smooth and efficient. Your satisfaction is our priority, and we're delighted that you're incredibly happy with the aftersales service you received.
We appreciate your praise and recommendation, and we wish you many enjoyable miles in your Range Rover Sport.
James S, December 2023
"Great experience all round!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All in all, things have been going really well with my new Nissan Qashqai, I have always had older cars but I work had and decided to treat myself to something a little newer. I did this in part to hopefully reduce the chances of breakdowns and issue which are common with the older cars I have had in the past.
I have had a minor issue with the car, one of the springs has gone and I have been told it's £70 for a replacement, this is something I am going to fit myself, I am working with the after sales care team to get this resolved and hoping to have a little help towards the costs.
With regards to the sales side, it was perfect, couldn't fault it. I loved the fact that when I turned up, I was told all the cars were unlocked and if they aren't to come find me, there was no pushy tactics and I didn't feel like I had someone over my shoulder every minute.
I really appreciate this from a salesmen as I will actively walk away from a car that I want if I feel i am being pushed into it.
The process and sales was amazing and it looks like the after sales care will match.
Love the car too and I would highly recommend Williams Motor Company.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Great experience all round!
Hi James.
Thank you for sharing your experience with us! We're delighted to hear that you're enjoying your new Nissan Qashqai and that the sales process was perfect for you.
We understand the importance of reliability, which is why we're thrilled that you chose a newer car to hopefully reduce the chances of breakdowns and issues. We apologize for the minor issue with the spring, and we're glad to hear that our after-sales care team is working with you to resolve it. We'll do our best to assist you and provide any help towards the costs.
We appreciate your recommendation and wish you many happy miles in your Nissan Qashqai.
Shirley E, December 2023
"Very nice sales team. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have always had bigger cars but didn't have the need for one like I always have, I saw a really nice Vauxhall Corsa at Williams Motor Company and it is ample for what I need it for.
The brake are a little squeaky however, the car is lovely to drive and I am certainly enjoying it.
The team were lovely, really professional and they weren't pushy at all, I can't fault the company at all and I am overwhelmingly happy.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Very nice sales team.
Hi Shirley.
Thank you for sharing your experience with us! We're thrilled to hear that you found the perfect fit with the Vauxhall Corsa at Williams Motor Company.
We apologise for any inconvenience caused by the squeaky brakes, and we appreciate your understanding. We'll make sure to address this issue promptly to ensure your continued satisfaction.
It's wonderful to hear that you're enjoying driving the Corsa and that our team provided you with a professional experience. Customer satisfaction is our top priority, and we're delighted that you're overwhelmingly happy with your purchase.
We appreciate your business and wish you many enjoyable miles in your new Vauxhall Corsa.
Gary O, November 2023
"Superb "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Went to view a fabulous looking Mini. Nice and easy no pressure applied, which was very a refreshing and pleasant experience. We bought the car and look forward to returning next year to change my wife's vehicle. All the cars looked immaculate and the staff are are great. Top notch !!!
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Superb
Hi Gary.
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a refreshing and pleasant car-buying experience at our dealership.
We're glad that you found the process nice and easy, without any pressure applied. Customer satisfaction is important to us, and we're pleased to know that you felt comfortable during your visit.
It's fantastic to hear that you bought the Mini and that you're looking forward to returning next year to change your wife's vehicle. We'll be here to assist you every step of the way.
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