National Delivery Available
View today's best leasing deals, delivered directly to your door!
Sell Your Car Today, Let Us Give You The Best Price.
Highly competitive quotes on Paint Protection Film for your car
Car Dealer Reviews is an
official partner of Auto Trader
My daughter bought a BMWX3 in October 2017. nothing but problems. All started well with the issues. Garage supportive. Loan car provided. However, they have had the car on numerous occasions for long periods of time. One loan car they lent her actually collapsed at the front and was resting on the road. My son in law was told it had a new MOT on it because this was the second time they had been loaned it. The headlights were not working properly the first time! My pregnant daughter and granddaughter could have been injured if they had been driving at the time. Rob's comment when I spoke to him about it was 'it was an old car'! They have found a car they would like to part exchange it for but they can't as the garage bought it on finance and this was never cleared. When I said I would have demanded my most back he said they never asked. To begin with they only had some lights come up on the dashboard. I don't think any customer at that point would have thought that reasonable. If you buy a car from them beware of any faults you may find. If they offer a loan car check it is safe!
Reviewer has confirmed their email address
Robert sanders from Botley Car Centre in response to Terrible experience
Sad to receive this poor review after providing such a high level of customer service and care! The owners of the vehicle are very nice people and handled these issues very well from start to finish. They had a fair few problems which were fixed and paid for by us. Customer contributed nothing. The Loan vehicle’s shock absorber broke whilst the customer was using the vehicle (this can happen at any time on any age or condition vehicle.) We are very sorry for the inconvenience caused to you and your family at the time of the breakdown. We recovered the vehicle and provided another loan vehicle immediately. After all of the repairs were carried out to their vehicle the customers basically lost faith with it and decided to part exchange it into another dealership. Unfortunately there was an old ‘finance marker’ on ‘HPI’. This was HPI’S error not ours. We rang HPI and had it removed the same day the customer told us it was on there. The Owners of the car couldn’t Thank you enough, their mother rang with a completely different attitude and was completely out of turn to say the least. Absolutely no need for this kind of behaviour. To be honest I think the rest of the family would have been too embarrassed to call us after the amount we done for them. HPI: if you are at all worried about any of our vehicles showing on finance or you stumble across any unusual markers on the HPI report please feel free to call and ask us. Our vehicles come from main dealer garages and are all completely HPI clear before sold! Robert Sanders Director Botley Car Centre LTD
I bought a late model Mercedes E Class. I am delighted with the car which looks and drives like a new car. I found the sales staff ( I dealt with Ian Ware ) a pleasure to deal with. Items we agreed as part of the sale ( PDI, new MOT although the existing one still had 6 months to run and an oil change service ) were done as promised. I have done several hundred miles in the car and am pleased to say that I am experiencing buyer smugness and certainly not buyer's remorse. This is the first car I have bought from Botley Car Sales although my elder daughter has bought a car from them in the past and was also very satisfied. I would buy again from Botley Car Sales and based on my family's experience would recommend them to others.
Robert Sanders from Botley Car Centre in response to A beautiful car and excellent service
Great review Sir, Thank you so much! We are here to help if you need us for another purchase in the future. Robert Sanders Director Botley Car Centre LTD
Please dont buy anything from Botley Car Centre. Believe me! The experience will be at best traumatic. From my experience the cars are at best mediocre and after care is dire. If you do decide to buy a car from them god forbid. Then try to get any after sales service.
Robert Sanders from Botley Car Centre in response to gary goodman
Hi Gary, we are very sad to read your review and apologise for the bad experience you have had with us. It's very rare for us to receive a bad feedback score and is something that we take very seriously, especially when it's to do with our aftercare. We would appreciate it if you could contact us one day to discuss where we went wrong, so we can improve our service. Many Thanks Rob
Robert sanders from Botley Car Centre in response to gary goodman
This is a competitor not a real customer. Searched all records and nothing found. Robert Sanders Botley Car Centre LTD
Very pleasant people but problems identified with the car before purchase and promised to be fixed turned out to be patched over rather than fixed in the way I expected. Get full details of proposed fixes in writing or get caught out. Also before you visit, insist on getting the Document reference number from V5C registration certificate so you can check the MOT history on https://www.gov.uk/check-mot-history-vehicle I wont be using them again
Robert Sanders from Botley Car Centre in response to Disappointed with Botley Car Centre
Again another competitor, we have searched records and nothing found. Robert Sanders Botley Car Centre LTD
in may 2013, I bought a diesel 2.0l jaguar from Botley garage, it was the biggest mistake I have ever made, I took out finance of £4995. the problems began from day 1, the heating & air con system was jammed and it stunk of diesel, so I took it straight back,upon returning home since then I have had to replace the following out of my own pocket as the warranty company refused on the grounds of wear & tear... the alternator,the front suspension collapsed, starter motor, water pump leaked, rear suspension mounts and bushes, all four Injectors at a cost of £1,500 off side drive shaft, seat belt stalk to name but a few, all of which they state they cover. I will never use any of the dealerships they are linked to ever again & I advise you to do the same.
Reviewer has confirmed their email address
Robert Sanders from Botley Car Centre in response to William Campbell II
We are very sorry to hear about your problems Sir! We always recommend coming back to our workshops with any issue you may have whilst within the warranty period. If the warranty company do not cover something we always offer parts and labour at trade rates and can provide a loan vehicle whilst the work is being carried out. We urge any of our customers to contact us first if you have any issues with your vehicles please. Robert Sanders Director Botley Car Centre LTD
Botley Car Centre is a Southampton based family run used car dealership. They have some of the most popular car makes and models that are available on the market including Seat, Toyota and Volkswagen. As well as this great amount of choice they also have warranty, finance, and MOT facilities on site.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Botley Car Centre
Broad Oak
Southampton
Hampshire
SO30 2EU
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Botley Car Centre, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
