4% Reviews
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26% Recommend
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42 reviews from our car dealer reviews community
Leave a review for Dunway Cars

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42 reviews from our car dealer reviews community

Leave a review for Dunway Cars
Click on the stars to start your review
"Should have been serviced but wasn't"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dunway Cars claimed to have serviced the vehicle I bought but when I checked the air filter when I got home to confirm the work had been done it obviously hadn't . It was clogged full of junk. Oil and fuel filters in similar situations . Serviced it myself and went to the garage with the offending parts . To their credit they gave me £100 cash to cover the parts but blamed the garage across the road for not doing the work. Seeing many similar complaints I doubt it even went near the garage. Dont do themselves any favors promising to do work which they have no intentions of carrying out. Poor.

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"Cheaters!!!"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought Vauxhall Astra from Dunway cars recently. Salesman is a liar. Do not trust him! Car supposed to be serviced just before purchase. They even put a stamp into a book, but...after 50 miles I had to change oil as it was not changed! Car came with one set of keys. I said I won't buy with one, and salesman promised me that he send me a 2nd pair or send a guy who will do tis for me for 80 pounds. Nothing...I have texted him and called couple of times...no answer! Not Trustworthy!

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+1 Found this review helpful
"Avoid man with total attitude!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Thank god i didnt purchase a car from Dunway Cars, wish i read reviews before i travelled to airdrie to view 1 of there cars..took car for test drive guy seemed nice enough at the start came back my uncle asked was the price negotiable (as you would ask when seeing any car unless stated fixed price) he replied in aggressive attitude no its not wit u going to offer me 2 and a half shouldnt have bothered coming then wasting my time! We just walked away wouldnt have lowered ourselfs to get into an arguement with a man like him for all he new we could have offered 100pound less than asking price to which thats what we where going to offer but no he jumped to his own conclusion with a total attitude! All i can say is he done me a favour by the sounds of the reviews thank god didnt throw my money away.

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+1 Found this review helpful
"Refused to give refundable deposit back "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Horrible, abusive bullies, 2 men working here one called Liam and an owner, avoid! Wouldn't refund a deposit which they said would be refunded regardless of if we wanted the car after a test drive. When we didn't they wouldn't give it back, horrible, disgusting, void! Unfortunately can't give Dunway Cars no stars, please do yourself a favour and don't go near this place.

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+3 Found this review helpful

Sarah in response to Refused to give refundable deposit back

Just be glad your deposit was all you lost. If you actually went through with buying he car youd have lost a lot more. You definately dodged a bullet there.

"Problem car, arrogant staff"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Dunway Cars and had problem after problem with it, spent over 600 in repairs in 5 months plus they had it themselves for around 3 weeks, absolute terrible attitude from Andy when calling to check for updates.

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+1 Found this review helpful
"The WORST customer service "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I question the reviews on autotrader. Be prepared to question EVERYTHING they say they have done, ie MOT, fixing faults, contacting spare/dealerships for parts, what has been done to your car since they had it (my car was back and forth 5 times with NOTHING done apart from a 225 mile journey over the weekend with no explanation or replacement diesel!). Be prepared for your call yo escalate with no reason on their side so they can shout at you down the phone. An absolute horrendous experience that has now involved trading standards as nothing had been fixed after 3 weeks (me having the car 5 days) and I couldnt deal with Dunway Cars anymore as I ended up being bullied at the end and as a woman, very intimidating.

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+4 Found this review helpful
"Dunway cars"
1 out of 5 stars See
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Bought a car from Dunway Cars, turned out to a private hire taxi from rutherglen checked the council and confirmed. The service book was dodgy didnt add up. Dont buy from this garage very dishonest

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+6 Found this review helpful
"All friendly till they get a sale. "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car couple months ago from Dunway Cars, all felt fine but soon had a banging coming from front end, took to local mechanic who said it needed 2 lower suspension arms timing tentioner front pads and discs oil leak from gearbox and sump 2 tires (1 with a screw in it and 1 with a chunk on side wall) now ive just received a letter saying the 3 month warrenty i gave him money to pay for has been cancelled a month early.. just wish i read these reviews before buying.. but now i can assure you everyone i know will be told about your garage and hopefully they pass it on aswell.

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+6 Found this review helpful
"Not acceptable "
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership sold me a car with some major problems with it. I took it back for them to fix and they gave me it back with problems that I’m risking 3 point on my license with. thought they were a good dealership until they speak to you the way they did and don’t even want to fix the car the sold you properly. Definitely wouldn’t advise buying a car from them but if so I would check absolutely everything.

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+5 Found this review helpful
"sold me a Dangerous car avoid"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car purchased in November with clean mot . Something went bang last week rear sway bar on 4x4 . Turns out chassis is rotten and was advisory on previous 2 mot tests . I have photos available and car is now going to specialist for a report with having a young family money is important not to mention how severly corroded the underside of the car is I lost all control of the steering and after a brief inspection the other sway bar was found to be broken too .Am at a loss to where to go from here and been advised to have trading standards remove the car or hand over my independent report so now no car no money there's a proper truthful review

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+10 Found this review helpful

Andrew in response to sold me a Dangerous car avoid

Hi I was just reading your review about the car you got from Dunway cars. I bought a car from them last year and It was ridiculous the problems it had. I got trading standards involved, I contacted my local office and they had it resolved in a mater of days,,

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Dealership Information

Dunway Cars is an Independent dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
42 reviews2.3 out of 5 stars — Rated Poor
Excellent
11
Very Good
0
Average
3
Poor
6
Terrible
21

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Contact Information

Address

Dunway Cars
Cumbernauld Road
Mollinsburn
Cumbernauld
Glasgow
Lanarkshire
G67 4HN

Get in touch

http://www.dunwaycars.co.uk

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Dealership Statistics

26%
Would recommend this dealer to family and friends
4%
Percent of reviews responded to by this dealer

Additional Information About Dunway Cars

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