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71 reviews from our car dealer reviews community
Leave a review for Dunway Cars
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71 reviews from our car dealer reviews community

Leave a review for Dunway Cars
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"Avoid This Place!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I definitely do not recommend and would stay away from this place at all costs! I made a mistake and did not read the reviews before buying. I did not even have the car a day and there were already problems. There is a reason these scammers sell cheap cars. The cars are broken, they do not repair them and have their garage next door do a fake MOT. They tell you they have fixed and serviced the car when that is all a lie. I would not believe a word these people tell you and I’d advise you to do an MOT at a different garage after buying a car from there because there will be a list of things that need done to the car. I done an MOT at a private garage because the car broke after I got home. The owner insinuated that I was lying because the car already had a clean MOT so there shouldn’t be anything wrong with it. After a whole list of things that needed to be repaired came out on the MOT the owner refused to repair the car, took it back and I received a refund. I was lucky that I paid with a credit card and the money was protected by the bank, however I think that it would have been much harder to get my money back if I paid with cash. The owner is now selling this car again and I do not believe he has repaired it, he probably gave it to the same garage that done the fake MOT in the first place. I would never buy from here again!

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+18 Found this review helpful
"Avoid do not buy here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute shambles

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"DO NOT BUY HERE! BE AWARE!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please listen when I say do not use DUNWAY LTD to buy a car! They sold my 18 year old daughter her first car, with a “years mot” yet the car had a bald tyre, broken spring, and no hand break! The car has been checked by vosa who confirm the MOT is not legitimate! The mot garage was BURNETT & CO, which is across the road from Dunway, very convenient I’d say!!!! I have reported these fraudsters to NORTH LANARKSHIRE trading standards and licensing board!!!!! Please everyone else join me and get this mans licence taken off him before he kills one of us, or worse one of our children!!!!!!

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+26 Found this review helpful
"graet to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

this will be my 3rd car from andy pick in up on saterday and I cat wait thy are very good gays to deal with

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"I SHOULD HAVE KNOWN BETTER !"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You'd think that after 54 years of buying cars, I wouldn't let myself be 'Sucked In' to buying from a 'BACKSTREET DEALER! ....Duh !! I SHOULD HAVE KNOWN BETTER ! Anything that appears to be too good to be true probably is TOO GOOD TO BE TRUE !! Apart from having to replace the front left 'Shock Absorber and Mount' which I didn't detect on a test drive, the car I bought 'Seems' to be fundamentaly sound. (I clearly didn't drive over enough Pot Holes) Rather than trying to get this fixed under the 'FREE' warranty Dunway provide (I couldn't be bothered with the hastle), I decided to entrust this repair and further assessment of the car to a REPUTABLE mechanic. There remains however, what I think must be a fairly minor problem for any competent car dealership's mechanics; a 'STUCK' glovebox which seems to be beyond Dunway cars ability to resolve. They offered to send some screws Mmm!!! Various telephone conversation promises of a solution have proved to be what I have should have expected! DUNWAY CARS don't care after they've got your money, and probably don't have a clue! AVOID AVOID AVOID AT ALL COSTS. I don't believe that these people have any scruples or ethics. Quelle Surprise!

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+16 Found this review helpful

Marlynne colquhoun in response to I SHOULD HAVE KNOWN BETTER !

Me too buddy. 3 and a half grand out of pocket

"Was Sceptical at First"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They guys here seem decent enough, although i've read all the bad reviews, i think it all depends on what you're buying, clearly they have had issues in the past but a lot of problems come with old cars. I was looking into buying a family car that was advertised at around 5k. Took it for a test drive and immediately realised something was broken, sounded like a wheel bearing where the noise was worse the faster you drove. Anyway I brought this up back at the dealer, they said they just had the car in and hadn't had it looked over. I made it clear that the issue had to be fixed before we would accept the car, and they were happy with that. I put down a deposit and was due to come check it over again after repairs the following week. I had missed a call from then 3 days later so phoned back, where he told me that they had found the problem not to be a wheel bearing but to be a transmission issue that would be over 1k to repair, to my surprise I was relived that they had been so honest and not tried to waste my time traveling back to only to find a broken car. Despite what others have said here they did in fact refund my deposit immediately. In summary I really wouldn't like to recommend them based on a single interaction but in my personal experience I really didn't have any issues either. If you're worried about getting scammed and expect a 5 star service like at Arnold Clark then just go there an pay the extra. I was really only there for the vehicle and don't have personal issues with anyone. If these guys have done bad they should be called out for it, but they should also be recognised for doing the right thing.

"TERRIBLE after sales care"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought our car on the 29th August and the very next day the engine management light came on, we found out the girl line needed to be cleaned. We were given 2 things to try to rectify the problem but they were unsuccessful. They will not fix the problem even though the car came with 3 months warranty. Our calls to unanswered now also. We have informed TRADING STANDARDS and even sent a letter to them that TRADING STANDARDS had given us a copy off and still they ignore us. The next step for us now is to take them to court. If you value your money I would STAY CLEAR of this dealer, they have no morals what do ever. They will happily take your money then if anything happens to your car they couldn't care less. VERY, VERY DISAPPOINTED and DISGUSTED with the way we have been treated and car is still not fixec.

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+10 Found this review helpful
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"Absolutely avoid,Crooked & untrustworthy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Liam and Andy are the biggest crooks in the business. I met them through car finance 247 who claimed they only used reputable dealers. So I thought I was safe in their hands. What a mistake that was! It is now almost 12 months and I still don’t have a resolution. The mot centre clearly passed it illegally as it had no advisories but everything that was on the previous MOT came to be a problem after just 300 miles and 3 weeks of driving. They knowingly handed over a death trap to a disabled woman whose only dream was to have some good independence with her wheelchair while she can. After 1 week, the engine management light came on. I took it to a local garage and it had multiple fault codes to do with almost every aspect of the car. I was advised to take the car off the road and report to VOSA, which I did. Then it took several weeks to get it towed up there. They had it for several weeks, called me a f^%}king Asshole for no good reason and insisted no repair was necessary and that there was nothing wrong with it. So several weeks later it gets towed back to me and after just a couple more hundred miles, a shock absorber shattered and a local garage Made it very clear to me that the corrosion to the breaks and shock absorbers made the car unsafe to drive and advised to get the car rejected or back to the dealer for repair. This was in January and now they are going back on their word to repair the vehicle at all. The car was bought to take an electric wheelchair. But they don’t care, I am still wrestling with the finance company and the abuse ive received by Liam was intimidating and totally uncalled for. Avoid at all cost. Thanks for stealing 12 months of my 4 years left on this planet and giving me 12 months of grief and no car to show for it!

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+38 Found this review helpful

Emma in response to Absolutely avoid,Crooked & untrustworthy

Emma ! Let’s do it let’s get the bbc involved or something ! I’m so angry we had to scrap our car in the end !!!! I can’t believe how they can carry on !

"Terrible experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid these crooks like the plague

Emma Hunt in response to Terrible experience

In fact, there are so many similar stories here; we should band together and get in touch with bbc watchdog. A few people saying the same things will surely bring this business under the spotlight? It’s disgraceful that they are still allowed to operate at all.

"Car I bought has been a nightmare."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Difficult to sum up what these cowboys did. Car not serviced and after going back to them, still had faults. Part of sub - chasis broke. Could have been serious accident. Two new front tyres needed. Needs rear break pads and discs replaced. Exhaust hanging on with rubber bush. New exhaust needed. Coolant still leaking. Rear tyre losing air. I will be taking this shambles further.

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Dealership Information

Dunway Cars is an Independent dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Servicing
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Ratings
71 reviews2.3 out of 5 stars — Rated Poor
Excellent
21
Very Good
0
Average
5
Poor
8
Terrible
37

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  • Contact Information

    Address

    Dunway Cars
    56 Cumbernauld Road
    Glasgow
    North Lanarkshire
    G67 4HN

    Get in touch

    07930 526992
    http://www.dunwaycars.co.uk

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    Dealership Statistics

    28%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Dunway Cars

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