This garage needs investigation after my partner had a £200 deposit kept when they asked her to give a deposit to put on a wee ford ka till she had time to view on the understanding it was totally refundable should she not take it...however the dealer refused to give her it back when she saw a more appealing model en route to them...guy was totally abusive and threatening towards her and others with her....this place needs everyone to stay clear and warn others to never go near the place...total co men who clearly pray on people who give so called refundable deposits but this will not be the end of the story for sure!,,,so let this be a warning to all you people out there!!!!!!
Cannot believe how many problems I have had with my car and the two salesman do not care the minute you walk out the office and they've got your money they will not help with any issues
Bought a car from Dunway cars. Lovely car but,before purchase they said they will do full valet and service. Two days later phone call from them saying car is ready for collection. Came up,yes car is gleaming. Done paper work but noticed there is no stamp in service book. Took the car to different garage same day and my friend showed me dirty air filter,fuel filter,pollen filter and dirty oil so surprise surprise,service never been done as promised....
Staff wat Dunway Cars were great, got a cheap wee 4x4 for circa 2k even helped getting an auto electrician to install the tow bar electrics.
Reviewer has confirmed their email address
Purchased a Fiat Doblo 6 weeks ago from Dunway Cars. Received a 30 warranty. Developed a problem with clutch 2 weeks after the warranty had expired. Andy offered to share the cost of repairs or since a live some distance away offered to meet some of the costs. Very happy with both car and after sales service.
Still waiting for my refund from Dunway Cars. Bought car 2 weeks ago today, after 3 days problem with gears, wouldn't go into 1st, instead went straight into reverse, nice. Especially when sitting at traffic lights with cars behind you. Andy advised couldn't pick it up, too busy and tow truck in Elgin. We brought it over and were assured fixed and no more problems. MMMM day 14 and driving out of city centre clutch went. Rush hour so lovely. Again, they couldn't pick it up as surprise surprise tow truck in Elgin!!! Thankfully we're members of RAC so they came and got us. Andy refused return and refund, got very abusive, shouting, defensive really! Finally grudging agreement to take car back and refund, within our legal rights so I'm unsure why they thought they didn't have to, car given back with promise of refund but alas still no refund. Thankfully friend works in the car trade and has given me great advice on next action but really wish I had seen these reviews first. My 5yr old grandson is always in the car with me and I am terrified as to what could have happened with him in it. Dreadful company, dreadful experience and I urge everyone to stay clear. PS our service history has Arnold Clark stamps too with no receipts!
Absolute pleasure to deal with. I bought a Renault Laguna from them a few months ago. I have had no issues with it at all and it was in immaculate condition when I received it. The dealers were happy to help and very friendly. The car was an excellent price and I would buy from them again.
Reviewer has confirmed their email address
Absolutely shocking, car not as described and warranty covers nothing! Car was found to be in a dangerous condition and should never have passed an MOT. Avoid at all costs
Ben Millington in response to Absolutely shocking
Hi there, I'm having similar issues did you get anywhere trying for a refund off these clowns? Many thanks.
Ben Millington in response to Absolutely shocking
**APOLOGY** Please ignore my previous comments regarding Dunway Cars, I am not often proved wrong but my initial comments regarding their service were unjust and uncalled for. The issues I experienced have all been since resolved very professionally by the dealer.
Ben Millington in response to Absolutely shocking
From the Original Ben Millington To the organ grinder (Andy) and his monkey (Liam) I suppose you two clowns thought you were very clever by setting up a false account in my name and recanting my original post. Unfortunately for you, your disgusting reputation is now common knowledge and widespread throughout the internet so much so that one of your latest potential victims who knows me asked me if I did recant my original post. I DID NOT WRITE THE SECOND POST!!! So who had something to gain by pretending I did??? Fortunately you do not pay a subscription to THIS site (www.cardealerreviews.co.uk) so you are not permitted to delete the honest unfavourable reviews, unlike your wildly contrasting reviews on Autotrader where you simply claim to Autotrader that the bad ones are not verified and Autotrader deletes them so you keep paying your subscription and keep what appears to be all good reviews. P.S You are not fooling anyone by writing your own excellent reviews on here claiming what lovely helpful guys you are as they stand out like a blind cobblers thumb. I know for a fact that I have now stopped at least two car sales of yours so I hope that the loss of several thousand pounds in sales is worth refusing to refund everyone’s ‘fully refundable’ deposits.
Car advertised as in excellent condition while in fact it would not even be worth buying for parts, just a pile of rubbish. Dealer pushing sale and aggressive when pointing out obvious faults. I'd never buy anything from them. Hope dealers like that would cease to exist.
I am happy overall with my experience with Dunway cars. I bought a Vauxhall Astra back in July. The car was clean and in very good condition and I have had a few issues but nothing that hasn't been resolved eventually. The dealer was quite helpful and knew his stuff. I would probably recommend this dealership.
Reviewer has confirmed their email address
Dunway Cars is an Independent dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Dunway Cars
56 Cumbernauld Road
Glasgow
North Lanarkshire
G67 4HN
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