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I have been here a few times now and they treat us really really well. I couldnt really ask for anyhting more. They are very transaparent, they talk you through the sale in depth and take notice of what i need as the customer - i am impressed by this fact. Thank you and will be back again for sure on my 3rd car from you.
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Purchased a Kuga via distant selling. I was nervous at first as i had not seen the car, but the sales staff were very helpful and sent across lots of pictures. The car was very clean and the car works perfectly. You get what you pay for and more.
Saw car on website. Phoned and spoke to a staff member. Bought Jaguar XF car without test drive on the Friday. I was informed that it would be MOT'd and service d and could be delivered the following week. I asked if it could be the Wednesday and this was confirmed. Took delivery of the car and took for a test drive. Company phoned the following day to see if everything wass ok, which it was. Great customer service.
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Staff went out there way to find me the best deal and were in contact with me through every stage ...really helpful team especially Sam who was brilliant ...tha nkyou so much.
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Vehicle had a number of defects and was not cleaned properly on delivery. I had to arrange a full inspection of the car as when it was delivered there were a number of issues that led me to believe something went wrong in their multi car inspection. Most noticeably was the cleanliness of the interior. I don’t believe it was cleaned to a COVID SAFE standard ! Whilst they offered a refund, it was not acceptable on the basis that repairs would be circa £500 and transit costs would have been circa £400. The dealer has had not had the courtesy to respond to me and I have attempted to be reasonable in addressing the problem. Lesson for me is do not buy from distance from this dealer.
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Straightforward service from this garage, timely and called back when he said he would.
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Shaun was easy to business with , transparent, and he made the whole processes of buy9nf a car personlised, my 3rd car from the Fort and coming back for my 4th
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I have received Excellent customer service throughout the whole car purchase process
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From first contacting the dealer after seeing an on-line advert for the Range Rover Sport to the handover my remote purchase from FortAuto was nothing but first
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Customer service was 10/10 the car had full health check service and 2 wheels were refurbed shaun made us feel at ease with the payment procedure i would recomend anyone that want to buy a car over the phone and get it delivered to go to fort used cars My mother is very happy and everything that was said over the phone was true when the car was delivered to our house.
Reviewer has confirmed their email address
Fort Used Car Centre is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Fort Used Car Centre
263 Bromford Lane
Birmingham
West Midlands
B8 2SG
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