18% Reviews
replied to
50% Recommend
to friend


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117 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

117 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
Leave a review
"Would not go anywhere else than here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been here a few times now and they treat us really really well. I couldnt really ask for anyhting more. They are very transaparent, they talk you through the sale in depth and take notice of what i need as the customer - i am impressed by this fact. Thank you and will be back again for sure on my 3rd car from you.

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+2 Found this review helpful
"I would definitely recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Kuga via distant selling. I was nervous at first as i had not seen the car, but the sales staff were very helpful and sent across lots of pictures. The car was very clean and the car works perfectly. You get what you pay for and more.

"Jaguar XF Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw car on website. Phoned and spoke to a staff member. Bought Jaguar XF car without test drive on the Friday. I was informed that it would be MOT'd and service d and could be delivered the following week. I asked if it could be the Wednesday and this was confirmed. Took delivery of the car and took for a test drive. Company phoned the following day to see if everything wass ok, which it was. Great customer service.

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+2 Found this review helpful
"Great service ....great team."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Staff went out there way to find me the best deal and were in contact with me through every stage ...really helpful team especially Sam who was brilliant ...tha nkyou so much.

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+2 Found this review helpful
"Disappointing "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Vehicle had a number of defects and was not cleaned properly on delivery. I had to arrange a full inspection of the car as when it was delivered there were a number of issues that led me to believe something went wrong in their multi car inspection. Most noticeably was the cleanliness of the interior. I don’t believe it was cleaned to a COVID SAFE standard ! Whilst they offered a refund, it was not acceptable on the basis that repairs would be circa £500 and transit costs would have been circa £400. The dealer has had not had the courtesy to respond to me and I have attempted to be reasonable in addressing the problem. Lesson for me is do not buy from distance from this dealer.

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+4 Found this review helpful
"Straight forward and reliable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Straightforward service from this garage, timely and called back when he said he would.

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+2 Found this review helpful
"Fantastic car buying experience Shaun"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shaun was easy to business with , transparent, and he made the whole processes of buy9nf a car personlised, my 3rd car from the Fort and coming back for my 4th

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+2 Found this review helpful
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have received Excellent customer service throughout the whole car purchase process

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+2 Found this review helpful
"Great service all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From first contacting the dealer after seeing an on-line advert for the Range Rover Sport to the handover my remote purchase from FortAuto was nothing but first

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+2 Found this review helpful
"Felt reasured and at ease"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was 10/10 the car had full health check service and 2 wheels were refurbed shaun made us feel at ease with the payment procedure i would recomend anyone that want to buy a car over the phone and get it delivered to go to fort used cars My mother is very happy and everything that was said over the phone was true when the car was delivered to our house.

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+2 Found this review helpful
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Dealership Information

Fort Used Car Centre is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
117 reviews3.1 out of 5 stars — Rated Average
Excellent
58
Very Good
1
Average
4
Poor
14
Terrible
40

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  • Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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