Kate Barker from Junction 17 Cars Peterborough in response to Great service

Hi, thank you very much for your great positive review! R8’s are amazing cars, I can understand why you love it! We hope you cover many happy miles in it and that when it is time for a change you come back to see us, you are always very welcome. With kind regards Kate Barker, Customer Relations Manager, Junction 17.

Kate Barker from Junction 17 Cars Peterborough in response to Extremely happy customers

Dear Linda and Graham, thank you very much for your wonderful review. We are extremely pleased that you are happy with our service to you, it was a pleasure for us to help you in your choice of vehicle and finance. Here at Junction 17, we do offer a good selection of prestige cars and always like to be fair with the price in our part exchange; we feel it is all part of the service. Thank you for your business. We really appreciate you taking the time to do this review for us. Please do not hesitate in contacting me if I can be of any assistance in the future. With kind regards Kate Barker, Customer Relations Manager.

Kate Barker from Junction 17 Cars Peterborough in response to Please read- Beware Beware Beware!

Dear Sir, I was rather dismayed to read your review and have spoken to our Sales Manager regarding this. He does inform me that you have now sorted out this misunderstanding. Please do not hesitate in contacting if I can be of assistance in the future. I do hope that you can reassess your initial review and will be pleased with our customer service. With kind regards Kate Barker, Customer Relations Manager, Junction 17 Cars.

Ben Ince in response to Please read- Beware Beware Beware!

Eventually bought the Focus ST3 225 - Slight hicup along the way due to my misunderstanding, Jamie, Luke and Neil all did a great job in helping us and advising accordingly. Whoever reads, please disregard the above review, I jumped to a conclusion without assessing the whole picture. The wife and I are very happy with our purchase and will definitely be returning in future. Thanks again

Kate Barker from Junction 17 Cars Peterborough in response to Please read- Beware Beware Beware!

Dear Ben, we are so pleased that all is well now and you are enjoying your new vehicle. Thank you for updating your review too! Please do not hesitate in contacting me or any one of our team if we can be of any assistance in the future. With kind regards Kate Barker, Customer Relations Manager.

Kate Barker from Junction 17 Cars Peterborough in response to Great service from a genuine garage

Thank you very much for your 5 star review, we do appreciate you doing this for us. You were a pleasure to do business with too and hope we can again in the future! With kind regards Junction 17 Cars.

Kate Barker from Junction 17 Cars Peterborough in response to Fancy Bambinos

Dear Nina thank you for your lovely review. It was a pleasure to meet you and we hope that you had a safe journey back to Northern Ireland. I know it was quite a distance for you to travel to purchase your BMW, but I know you felt it was worth the miles travelled! I am very pleased that you enjoyed the buying experience here at Junction 17. I am afraid it is often easy to write a bad review when annoyed; which is why we are always so pleased when our customers take the time to leave a positive review. We do strive to sort any issues our customers may have as we value their business greatly. Thank you again, with kind regards Kate Barker, Customer Relations Manager, Junction 17 Cars

Kate Barker from Junction 17 Cars Peterborough in response to Will

Dear Will, thank you for your review, we really do appreciate you taking the time to do so. It sounds like you are enjoying your car! Our customer service if very important to us so it is very pleasing to hear we did a good job all round with our sales team and the finance options. Thank you for recommending us and we look forward to seeing you again when you are ready for a new vehicle. With kind regards from Kate Barker, Customer Relations Manager, and all the staff at Junction 17 Cars.

Kate Barker from Junction 17 Cars Peterborough in response to Chris

Please would you contact me, I am the Customer Relations Manager at Junction 17 on 01733 247222. Our deposits are refundable and would like to know more details on this review which is not our policy. I would appreciate your details on this issue as soon as possible please. With kind regards Kate Barker

christopher foster in response to Chris

I would like my first review removed I have just been on the phone to junction 17.they were extremely understanding and sorted everything out for me.I would have know hesitation of buying a car from them,and recommending them.thankyou for an excellent service.10 out 10.

kate from Junction 17 Cars Peterborough in response to Chris

Chris I was so pleased to be able to sort everything out for you and are extremely happy to have been of help. With kind regards, Kate Barker, Customer Relations Manager, Junction 17 Cars.

Kate from Junction 17 Cars Peterborough in response to Lisa jones

Dear Lisa we are so pleased to hear that you are happy with you Range Rover and the service here from Junction 17. Thank you for choosing Junction 17 to purchase your Christmas treat, it is a lovely vehicle indeed. Please do not hesitate in contacting us if we could be of any assistance in the future. Best wishes and happy motoring from all at Junction 17!

Terence Rogers in response to Teltrish

I will continue to return the car to junction 17 until it is completely fixed, at which point I may changed my review, however I don't hold out much hope

kate from Junction 17 Cars Peterborough in response to Teltrish

Dear Mr Rogers I did liaise with you regarding your vehicle before Christmas. The problems you had have all been dealt with, I am assured; and your vehicle was delivered back to you. It was ready for you before Christmas but you were unable to collect it, I am aware of this from our emails. The AA breakdown was available to you, as I informed you, I did place a leaflet regarding this in you car. I do wish you many enjoyable miles driving in your Z4 and please do not hesitate in contacting me or your salesman Martyn if we can be of assistance in the future. With best wishes Kate Barker, Customer Relations Manager.

Terence Rogers in response to Teltrish

I must now say that Junction 17 cars have pulled out all the stops to get my Z4 right. They have phoned twice to check to see if all is ok, which was quite unexpected. The car repair was completed in a most helpful way. I do have a current niggle with the alternator, giving a battery warning light on the dash occasionally, I have used a test meter and cannot locate the problem, but I believe that the alternator may need a new voltage regulator (basically new brushes). I have informed them of this and will keep them up dated. I would recommend this garage, but you must be aware whenever you buy a used car, as the original owner will not always be truthful for their reason to move the car on. In my case I believe the owner before, was well aware of the problems and the garage failed to find them, as they would have only surfaced on full use of the car. So to put it nicely the garage is very good, and their service is continuing to improve, so don't be put of by bad reviews, just be aware that the garage may not be wholly aware of hidden problems. I'll be monitoring my possible fault and keeping them informed.