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148 reviews from our car dealer reviews community
Leave a review for MB Brent Park
Leave a review

148 reviews from our car dealer reviews community

Leave a review for MB Brent Park
Leave a review
"Billy Thompson"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a CLC 220 from MB Brent Park that they had as a part-exchange i really like the car and think it is great value for money, it works perfectly fine and i recon i got a lot of car for my money. defiantly recommend this used Mercedes-Benz dealership to my friends and family and anyone looking for a used Mercedes.

Helen Jones from MB Brent Park in response to Billy Thompson

Dear Billy, many thanks for the 5* review! We are thrilled! We love to hear about our customers experience, getting great vale for your money is fantastic. We are glad to hear that MB Brent Park's expertise supported the process, Thank you for recommending us to your friends and family. Happy driving from the MB Brent Park team. Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist

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"lavish lavinia"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Definitely had a great experience buying my car from them and they are still happy to help me after the sale as its been over a month and I am comfortable to call them any time. Their cars are priced competitively and they even gave me great finance rates. I do suggest checking them out, I will be back to service my car there and hopefully be buying from them again.

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+6 Found this review helpful

Helen Jones from MB Brent Park in response to lavish lavinia

Dear Lavish. Thank you for your fantastic feedback and the 5 Stars! We are really pleased to hear that you have had a great experience with MB Brent Park and hope you will recommend us to your friends and family. We look forward to seeing you for your next service. Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist

"Rene"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Problems with a B Class Mercedes 60 plate Mercedes after week one. Parts missing and it has massive engine problems. The staff were rude and dishonest and above else gave me totally bad customer service.

Helen Jones from MB Brent Park in response to Rene

Dear Customer. Thank you for getting in touch. We are sorry to hear of your experience. Could you please email info@mbbrentpark.co.uk with your car registration so that we can support you with this matter? Many Thanks Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist

"Aisha Khan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very glad to know that i still have a Mercedes Benz specialist not to far from me since the park royal main dealer Mercedes Benz closed down. I needed to get my car serviced and MB Brent Park did it for me whilst i waited, it took roughly 2 hours but i went shopping in the Ikea and Tesco they have next door. I am very pleased because the services they do all go on to the Mercedes Benz Database which means all services for my C180 are on the database. What a relief amazing customer service.

Helen Jones from MB Brent Park in response to Aisha Khan

Dear Aisha, thanks for the great five star review. We're delighted that you had such a good experience with our friendly service department team. I will also share your great feedback with my colleagues at the service centre. Please recommend us on to your friends and family, Thanks again for choosing MB Brent Park Service, Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist

"Jason Mathews"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

By far the best used Mercedes car dealership i have visited I'm glad i spotted this dealership on auto trader only because they had the best value for the car on there. I called in to book an appointment to see a Mercedes C220 that they cad with pre-wired navigation (audio 20) and when i went in they gave me variety with equal specs or better to choose from but i was happy with what i saw and i am very glad that i drive this beautiful car on a daily basis now. definatly recommend MB Brent Park to my friends and family

Helen Jones from MB Brent Park in response to Jason Mathews

Dear Jason, thanks for awarding us 5* we are delighted. We are one of the largest Mercedes-Benz used car dealership in the UK which means we are rarely beaten on choice or price. Thanks again for taking the time to give us the valuable feedback we will certainly pass it on to all the team involved in your car purchase. Happy driving from the MB Brent Park team. Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist

"Tony Adam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had an amazing experience with MB Brent Park i went in to see a 2012 B-Class that i saw on their website i read the description of the car because i was hesitant after reading some of the reviews, but in all honesty i recommenced to anyone looking for a good time and buying a good car. The car i went for had top specs and match everything in the description and before i leave they took it to the valet for me and bought it be new. thank you guys at MB Brent Park

Helen Jones from MB Brent Park in response to Tony Adam

Hi Tony, thanks so much for the 5 star review. We are very happy to hear that you are pleased with the overall experience. I am pleased that some of the negative feedback did not stop you from visiting MB Brent Park to see for yourself the high level of customer service that all staff at MB Brent Park adhere too. Thank you for recommending us on to your friends and family, please like us on Facebook and follow us on Twitter! Thanks again for choosing MB Brent Park. Helen Jones MB Brent Park - Customer Service Manager

"james tay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my Mercedes Benz from MB Brent Park. I would definitely recommend to my friends and family to them as it has been a great experience.

Helen Jones from MB Brent Park in response to james tay

Dear James, thanks for the great 5 star review. We're delighted that you enjoyed so many elements of the MB Brent Park experience. Please recommend us on to friends and family, and also like us on Facebook and follow us on Twitter! Thanks again for choosing MB Brent Park. Helen Jones MB Brent Park - Customer Service Manager

"LynnLynn"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought our new family car from this dealership and have thoroughly enjoyed the experience as the staff could not be more helpful. I had to wait a bit as they were busy, but this is understandable as I was given undivided attention once somebody could see me. Great service at MB Brent Park. Nice showroom.

Helen Jones from MB Brent Park in response to LynnLynn

Dear Customer - thanks for the 5* rating. We are really pleased you had a great experience. The team work hard to ensure our customers find the right car at the right price. We're glad to hear you popped into our newly refurbished showroom. You will be pleased to learn that as we have had a record breaking year here at MB Brent Park, we are now actively seeking new staff to join our ever growing team. We will pass on your feedback to the team involved in your car purchase. Don't forget to recommend us to your friends and family and like us on Facebook. Happy driving from The Cargiant Team

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"Joe Barnett"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased an almost new Mercedesi from MB Brent park. Every aspect of the transaction has been very good, from the initial contact to the collection of the car. The vehicle was exactly as described (and beautifully prepared on collection day), the price was just right and all communications polite, friendly and efficient. I wish all transactions were this easy. 100% recommend to anyone looking for a Mercedes.

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+3 Found this review helpful

Helen Jones from MB Brent Park in response to Joe Barnett

Hi Joe, Many thanks for your feedback and for recommending us to your family and friends. The team work really hard to make sure all our customers have a great experience so it's really good to hear we are getting it right! We look forward to assisting you with any further queries that you may have. See you soon again and happy driving from everyone at MB Brent Park. Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist

"unhappy with MB Brent Park"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

MB Brent Park are thoroughly dishonest, took them to court and won the case but they ignored the ruling. I do not recommend this used car dealer to anyone.

Hussain Ashmere from MB Brent Park in response to unhappy with MB Brent Park

Dear Sirs I can confirm that MB Brent Park had not been taking to court not has it lossed or ignored any court hearing. Please advice

Ruby in response to unhappy with MB Brent Park

Are you able to say what the case brought against MB BRENT Park was, ie consumer rights or fraudulent selling. And, did they finally pay up??

MB Brent Park from MB Brent Park in response to unhappy with MB Brent Park

Dear Customer, thanks for getting in touch and we're sorry that your experience did not live up to your expectations. Please email your experience and details of your case to info@mbbrentpark.co.uk along with the vehicle registration so that we can follow up with you directly. I have so far been unable to find any legal case outstanding. Best wishes from all at the MB Brent Park team. Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist

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Dealership Information

MB Brent Park (formerly known as 14 Saints Automotive) is a used car dealer based in Neasden that specialises in providing top quality Mercedes-Benz cars throughout London, whilst also holding stock of other manufacturers too. 

They are a family owned business that is dedicated to not only ensuring that you have the perfect car but that you can drive away in it as soon as possible.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
148 reviews3.8 out of 5 stars — Rated Very Good
Excellent
100
Very Good
2
Average
2
Poor
15
Terrible
29

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  • Contact Information

    Address

    MB Brent Park
    Central Business Centre Great Central Way
    London
    Greater London
    NW10 0UR

    Get in touch

    020 84515444
    http://www.mbbrentpark.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    23%
    Percent of reviews responded to by this dealer

    Additional Information About MB Brent Park

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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