Car Dealer Reviews is an
official partner of Auto Trader
After looking at the reviews on MB Brent Park, I was quite nervous about checking their cars out. As I was looking for a white c-class coupe with panoramic roof, I found the exact specs at MB Brent Park. So I decided to go there since I live locally and wouldn’t take so long. When I got there, a young man offered me a drink and helped me out by showing me around the car. After looking at the car, I wanted a test drive as I wanted to see if I was comfortable and so I went for one. I looked at the paper work and was happy with everything. As I completed the paper work, the car went for a valet and was ready for me to take away as soon as I had finished. So happy with my purchase and will go back again to upgrade.
Helen Jones from MB Brent Park in response to M Ibrahim
Dear Customer, many thanks for the five star review. We're glad the test drive and entire sales process went so smoothly. Please recommend us on to your friends and family, please also like us on Facebook and follow us on Twitter! Thanks again for choosing MB Brent Park and of course we'd be delighted to see you again for your next service. Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist
Dear buyers, I bought a C Class Mercedes Benz from MB Brent Park. I thought they are specialist people for Mercedes. WRONG WRONG. They charge me £3000 for the car which is not even worth £1000. When I went to ask them about this and problems they were so rude and opened their hand that they can't do it. Mr. Hussain is the manager who sold the car with the engine management warning light on, told me that the car has a problem with the sensor and cost me £300 to fix. When I went to check with the warranty they sold me, it didn't cover the fault. I finally spent £2000 for cam shaft chain. I strongly advise people please don't go there and find a proper Mercedes company to get the car.
I would recommend paying for your own pre purchase AA check for any vehicle purchased from MB Brent Park. In spite of being told the car had received a thorough pre sale check I incurred £2k of bills immediately for a car that cost £15k on items that ought to have beeb spotted and which made the car unsafe to drive over any distance. The failures were immediate and the response of MB Brent Park dismissive and false. Currently seeking a legal view.************************************************************* UPDATE OCTOBER 2015, Following an earlier review, all attempts to resolve the faults with the car at purchase have been rejected or ignored so the matter is now progressing to court. Any used car from this dealership should be independently checked as their own checks were clearly non existent insofar as the car I purchased was concerned. A £15k has required a £5k garage bill for essential repairs in order to make the car road safe. Happy customers here are lucky customers.
Reviewer has confirmed their email address
Leanne65 in response to Roy
I'd be interested to know how you get on with the legal proceedings. I have taken them to court, and won. I have also contacted Trading Standards and the last I heard was that they were being investigated. Hopefully something will come of this.
Helen Jones from MB Brent Park in response to Roy
Dear Roy, thank you for getting in touch. We are sorry to hear of your experience. I have looked into your case and I can see that MB Brent Park have offered to inspect the vehicle in question. However, you have not accepted this offer. I am also aware that this case was dismissed by the local county court. Please email info@mbbrentpark.co.uk should you require any further assistance. Many Thanks, Helen Jones Customer Service Manager MB Brent Park - Mercedes-Benz Specialist
Do not recommend MB Brent Park to anyone, unless you are looking for stressful times and headaches. Promises not kept, described information not true, they misled me. Before the sale they are like your friend afterwards they just don't care.
Helen Jones from MB Brent Park in response to Benz
Dear Customer, thank you for getting in touch. We are sorry to hear of your experience. Could you email info@mbbrentpark.co.uk with your car registration so that we can support you with this? Many Thanks, MB Brent Park
I have had the car I purchased from MB Brent Park less than 3 months. I paid cash and have had an ongoing problem with it from 2 weeks in. The staff I have come across since things have gone wrong are rude and unhelpful. Will be contacting Trading Standards. 01/06/2015
Helen Jones from MB Brent Park in response to Carrie
Dear Customer, thank you for getting in touch. We are sorry to hear of your experience. Could you email info@mbbrentpark.co.uk with your car registration so that we can support you with this? Many Thanks, MB Brent Park
I bad experience, as the vehicle was not as promised when collected. The car was filthy dirty and three of the tyres were illegal, including one being twelve years old and being comprised of three different makes, even after requesting for a new pair on the front which we were promised. Also, the number plate on the car was not registered to the vehicle, meaning we were unable to legally drive the car (seller did not inform me though). In the end the dealer only refunded for a sixth of the £600 plus pounds to make the car legal. A poor show for a 2 year old car costing £22000.
Helen Jones from MB Brent Park in response to Roger
Dear Customer, thank you for getting in touch. We are sorry to hear of your experience. Could you email info@mbbrentpark.co.uk with your car registration so that we can support you with this? Many Thanks, MB Brent Park
Amazing guys. Very helpfull with everything. All cars very good conditions. I bought from them mercedes CLS and I will go back to them definitely agine. If you are looking for a good car will high quality go to them. Absolutely profrssional. 5 stars it is not enough. Trust me :))))))))))))))))))
Overall very satisfied with the purchase. Would highly recommend this dealer to others. Good work keep it up :-)
Reviewer has confirmed their email address
MB Brent Park (formerly known as 14 Saints Automotive) is a used car dealer based in Neasden that specialises in providing top quality Mercedes-Benz cars throughout London, whilst also holding stock of other manufacturers too.
They are a family owned business that is dedicated to not only ensuring that you have the perfect car but that you can drive away in it as soon as possible.
Manufacturers: Sells a variety of makes and models
Independent Dealership
MB Brent Park
Central Business Centre Great Central Way
London
Greater London
NW10 0UR
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for MB Brent Park, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.