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65 reviews from our car dealer reviews community
Leave a review for Riverview Cars Ltd
Leave a review

65 reviews from our car dealer reviews community

Leave a review for Riverview Cars Ltd
Leave a review
"Fantastic place, great customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Riverview Cars were top notch! They went above and beyond to make sure I purchased the vehicle I was most comfortable with. They gave me suggestions and advice, but in no way pushy what-so-ever. After I decided on my new vehicle the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process. Thank you both again.

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+6 Found this review helpful

Dan in response to Fantastic place, great customer service!

How’s the car been since your purchased ? Cheers

"Would buy from this garage again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an insignia from Riverview Cars and got the warranty with it which is definitely worth purchasing, the boost hose had a leak and it was fixed straight away, most garages that offer this kind of stuff always try and brush you off when it comes to fixing anything but this is the only garage iv found who live up to their word, absolutely spot on garage and car thanks again.

"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This place is excellent. Very clean cars and no hassle when your browsing. I would definitely recommend to anyone looking for a new cars

Dan in response to Excellent

How’s the car been since you purchased ? Cheers

"First class car sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having dealt with car dealers over the years. I can honestly say that River view cars is a breath of fresh air. Very professional and friendly, I will definitely return for my next car.

Dan in response to First class car sales

How’s the car since you purchased it. Cheers.

"fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

what a plesent supprise, a very nice welcome and a vry nice car. All cars come with the reassurance of a 12 months warranty. Would recommed this garage

"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a lovely garage, clean cars, good value, very happy!

"A breath of fresh air"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a lot of searching, I’m pleased to say I found this garage. Very nice cars and excellent prices. First class service and aftercare from Riverview Cars.

"Very present "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent in every way, from initial visit with no pressure to buy to collection, very clean, no issues, happy bunny!

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"Don't trust them, don't even buy a pen"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I live 350 miles away from Riverview Cars. Before i purchase train ticket £350 for two, i have ask lot of question and request confirmation for the car condition and terms. Dealer confirm, NO scratch, excellent condition, 12 month platinum warranty with no limit on any claim, all parts present, 12 month MOT and ask for deposit. Before deposit i have ask again ready to drive off if im happy with it and she say you will never disappoint. After ticket confirmation she still say nothing missing. We start our journey at 4am and reaching there at 1130pm. After test drive we agree to purchase and we realize V5 and ONLY we ask she inform us not ready till friday in same week. We both are very cross and very expensive if we turn back for another £350. So we agree without V5 at this moment. Before we bank-in we realize Key and again ONLY we ask she say only ONE..... Honestly we are not interesting to come here if she told us all this missing item... since we already spend £350 and finger X for no more problem and she confirm everything work fine. After bank-in time is 415pm and she SMS me the garage will be closing on 5pm and we have to run from the bank to metro station. When we reaching there on time off closing she handle the document to us and we ask question she seen not interesting to talk. Once we have another specialist inspection he did discover lot more problem, more faults and not even as describe. Engine cover missing MOT result fitter, service history missing, key missing, front sensor not working properly, heavy smoke when speedtest, platinum warranty with no limit become gold warranty with only £500 claim, driver seat belt not working properly, key ignition not working properly, rear number plate falling apart, whole car have scratch and was cover up by nail varnish(very bad for original paint). We did send to volvo specialist and they did inform us the repair cost will be £500 or higher. The car is not worth to see or test drive and dealer lie to us to spend £350 on train ticket. Now the dealer not even interesting to reply and instructed solicitor to reply. After following consumer step-by-step the mail stop even from the solicitor. Just another con to take your hard saving money away. Waiting trading standard to step in. Don't risk your money to them take somewhere else. Good luck guy.

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+5 Found this review helpful
"EXCELLENT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HELPFUL AND FRIENDLY IN EVERY WAY, WOULD RECOMMEND RIVERVIEW CARS.

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Dealership Information

Riverview Cars Ltd is an Independent dealership that is based in South Shields. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
65 reviews4.3 out of 5 stars — Rated Very Good
Excellent
51
Very Good
3
Average
2
Poor
4
Terrible
5

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  • Contact Information

    Address

    Riverview Cars Ltd
    Commercial Road
    South Shields
    Tyne and Wear
    NE33 5TE

    Get in touch

    07932 023956
    http://www.riverviewcarsltd.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Riverview Cars Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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