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The Ford I bought from Riverview Cars has been bang on, hasn't missed a beat. I would definitely recommend them for their great service, and for selling me a car that has had no issues.
Reviewer has confirmed their email address
I would definitely recommend Riverview Cars Limited. Kirsty the manager is very good and really helpful. The Ford I bought was very clean and in good condition. It was brilliant!
Reviewer has confirmed their email address
I bought a Ford Fiesta from Riverview Cars LTD and its been spot on! Everything both with the car and at the dealership has been brilliant, not a single issue to complain about. I would recommend!
Reviewer has confirmed their email address
5 star cars from 5 star people, these guys literally go the extra mile, amazing people, will be back when it's ready to trade in again .
I have had no issues with my Insignia from Riverview Cars. I have had no issues with it at all and It was a very good price. The dealers were helpful and friendly and I would happily recommend Riverview Cars time and time again.
Reviewer has confirmed their email address
I have had my car from Riverview Cars for a while now and I am still very pleased with it. I had a few issues with it to start with but the dealers were happy to help and got it sorted. The car was in really good shape when I received it and it's very good value for money. I would recommend this dealership
Reviewer has confirmed their email address
Having owned my car now for 6 months I am completely satisfied with this garage. Initially left to view in my own time but available when I wanted help. The car has been problem free. I will but my next car from here and recommend anyone as they are first class.
I purchased my Renault Megane from Riverview Cars in September. The only issue I have had is that it didn't come with a spare tyre but they sorted that out for me fairly quickly. the car was nice and clean and in really good condition I would recommend this dealership for sure.
Reviewer has confirmed their email address
Bought ford focus 1.6 diesel in october, with 12 months mot, 3 mths warrenty. Needed a new alternater after a couple days, so got the car recovered to nearesr rac recognised garage. On looking at the car it also had excess carbon on the injector seals and fuel leak. Also told turbo was on its way out. After having the seals done was quoted more than the car was worth to get the turbo and other work done. Recovered to riverview at expense to myself to get the work done under their warrenty. Riverview said theres nothing wrong with the car, just needed fuel system bleeding. Gave the car back a day later as it had no power. Rivervierw said it was the egr valve, but for my piece of mind changed the turbo for me ( because i had told them it needed changing, and they apparantly did it for my piece of mind, you dont do a job which costs the better part of a grand to keep a customer happy if the turbo was actually ok ). Car sat on drive for a few weeks while i was out the country, used it for another week, then had a 70mph blow out due to fuel contamination on tyre from excessive fuel leak in engine bay ( as stated by rac when vehicle recovered ) car declared beyond economical repair. Car owned for less than 3 months, spent half that time in the garage, only did 1647 miles since the injector seals were replaced. Riverview refuse liabilty, i nearly died, car written off, thanks a lot. Would not recommend this garage to anyone. STAY CLEAR OF THIS GARAGE.
Staff from Riverview Cars Ltd in response to Not happy
After reading this review, we feel we need to put the correct facts in place. The car was purchased and taken to another garage after two months. This garage worked on the car and then could not get it started. We were asked to fix the fault that they had created which we agreed to do without question, even though we are not responsible for faults created by a third party. We were not asked for our assistance in the first instance. We got the car started and then replaced the turbo as a good will gesture as the same garage who could not get it started had incorrectly stated it required replacement. We did this to give peace of mind at no cost to ensure satisfaction. As a further consequence of the work undertaken by the 'cowboys' who could not get the car started, the car subsequently developed a fuel leak, which was then claimed had caused an accident. We have gone far and beyond what is required to try and ensure satisfaction and this review is very unfair. The saying 'cannot do right for doing wrong springs to mind on this occasion '. We are sorry for any disappointment caused but feel you are venting your frustrations at the wrong garage as we did not cause your problems and had we been asked to assist from the outset, we would of been happy to carry out the work in a professional manner.
I bought an Astra here towards the end of November. I took the car away thinking everything was Ok but after 4 days I had a bad grinding noise on my rear driver side wheel. I had to take the car to a local garage as it was a 50 mile drive to Riverview, it cost me £100 for 2 new brake pads and discs. They never told me about the low pads and they wore into the discs. I received 75% of my deposit back as I needed to send the other half of my V5 through in the post, which I have. I have heard nothing back from the garage regarding the brakes or the rest of my deposit. I have sent a number of emails about this but heard absolutely nothing. Poor aftercare of the car and they seem to be disinterested as soon as they get the money for the car, even though they were nice and friendly when I first went to the garage. Won't be back.
Riverview Cars Ltd is an Independent dealership that is based in South Shields. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Riverview Cars Ltd
Commercial Road
South Shields
Tyne and Wear
NE33 5TE
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