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I’ve bought a car from this garage and I let them know I’m going abroad in 2 weeks and I would like to do the application for V5 online. After 2 weeks I’ve called DVLA to ask about my V5 and they told me there is not an application for V5 for my car to find out they never done it 🤦🤦🤦 after 2 f… weeks. I need to cancel my holiday and I lost money I paid for ferry and all they said is “ this is all we can do “.Another thing I had oil leaking from my car and I get back to them to tell me that they check and it’s alright but they don’t even bother to take of the tray from underneath the car. The sales person telling me to buy some oil and if is leaking to fill it up. Totally not worth to buy a car from them. Very disappointed . They not deserve even 1 star
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My Son bought a Volvo S60 from David at My New Motor a few months ago, and I have to say, from beginning to end, they are superb. We collected the car which was clean inside and out, and the preparation was second to none. Thank you and your Team David, I am seriously impressed by your excellent customer service. George
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Purchased the vehicle blind, but was described accordingly. Friendly and helpful staff, would recommended and use again.
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I have recently bought my Polo GTI from my new motor. After emailing them regarding the car they were quick at responding. Every member of staff was always happy to help, I must say a massive thank you to Steven who went above and beyond by making sure everything was perfect. When I arranged to go and view the car, everyone at My new motor took every precaution with coronavirus which meant I could view the car safely. I would highly recommend this dealership to anyone looking for a new car. I will be back in the future to buy another car because they are better than main dealers and the car prices and specs are outstanding!
Reviewer has confirmed their email address
We went to My New Motor, having found the specific car we were looking for and before leaving to travel the 90+ minutes to get there, we had been given a virtual tour of the car. When we got there the car was exactly as described and all documentation was made available to us, we were instantly offered a test drive and given knowledge of the local area to do so. Everything was open and honest, the time lines that we were given were exact and the vehicle was in mint condition and ready for collection as promised. Even the insignificant things that we noticed on the car at the first viewing were addressed and resolved as part of their very thorough 100 point check. So a huge thanks to Steve for looking after this experience, we would certainly consider returning in the future. Highly recommended.
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Amazing, brilliant, efficient, courteous, the best!!!!
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recently purchased a car from these guys, was a bit unsure of what i wanted and the staff were very helpful at going through different options for me, very happy with it. Friendly and helpful would recommend My New Motor to friends.
Staff from My New Motor in response to great buying experience!
Hi Emily, thank you for your purchase and kind words. We hope to see you again in the future. The My New Motor Team.
I bought my car from My New Motor 4 weeks ago absolutely brilliant. Had a few little problems which was resolved straight away. Definitely would buy next car from them and recommend you buy yours too.
Reviewer has confirmed their email address
Staff from My New Motor in response to Brilliant Family Business
Hi Mary, thank you for your review. We appreciate the great comments and glad all issues were resolved quickly for you. The My New Motor Team.
I had my Service & MOT with My New Motor - professional and friendly throughout. The team all work together and go above and beyond - you are reassured that your car is in safe hands. I would thoroughly recommend these guys for whatever your needs are - you'd be mad not to! An overall very good experience.
Getting a superb car at the right price is just the beginning. Finding out how good the after sales service and warranty are, is when you find out how good a garage really is. We had a couple of problems with our 63 Plate low mileage FASH one owner Audi A3, one of which was quite expensive. George was absolutely fantastic and the warranty faultless. All got sorted at our local VAT registered garage and My New Motor paid them directly, IN FULL, in advance of us collecting our car. We got Main Dealer Service from a Used Car Dealer. In fact I would go as far in saying these people are superior to a number of the many main dealers I have dealt with over the last 35 years. I cannot recommend them highly enough and would not hesitate in using them for our next family purchase. 100% Genuine. 100% Honest. You will struggle to find better. Thank you George and the Staff at My New Motor.
Reviewer has confirmed their email address
My New Motor is an Independent dealership that is based in Bath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
My New Motor
Anglesea House New Road
Bath
Bath and North East Somerset
BA2 0HJ
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